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The Latest Breaking News from Utilita

EDF, Utilita and British Gas rated worst energy suppliers for customer service

Service ratings across energy sector between January and March among lowest ever, says Citizens Advice

The Guardian - UK

Do I have to accept a smart meter?

A poll of 1,000 people who rent found 62 per cent didn’t know they can make a choice as the main bill payer when it comes to having an energy reading device or not.

The Independent UK

Britons’ energy bills are falling – so why are standing charges soaring?

In the cost of living crisis, more people – from campaigners to energy bosses – are starting to question suppliers’ fees

The Guardian - UK

From analysis to the latest developments in health,
read the most diverse news in one place.

Expert shares top tips to make kid’s school uniform last in the wash

A recent study found that the average mum and dad will put on 1,248 washes during each academic year costing them £20.60 in energy bills each time

The Independent UK

‘Right to dry’ campaign launched to lend outdoor space to those who want to dry their laundry outside

An estimated 1.4 million tenants are subject to contractual clauses which prevent them from displaying clothing outside – and a further 2.7 million renters are left without an area to do this

The Independent UK

Poorest households will need nearly £600 extra to heat homes this winter

Smart energy supplier Utilita has called on the government to ban legacy meters, and provide up to £800 of direct winter energy assistance to the lowest income households

Daily Mirror

Iceland launches first dedicated air fryer aisle with more than 250 products

The frozen food giant has already started including air fryer cooking instructions on products

Manchester Evening News

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Get £40 off an air fryer as Iceland launches first aisle dedicated to the gadget

Iceland's new air fryer aisle carries food that can be cooked in the more energy-efficient device

Wales Online

Brave Scots girl Mila Sneddon celebrates a year of being cancer free

The seven-year-old cancer survivor is helping the Sunday Mail launch its search for Scotland's Champions.

Daily Record

Three in ten adults have changed their shower habits in a bid to save money

Researchers found 30 per cent of adults are curtailing their showering habits as the cost-of-living crisis bites – with some even washing with their partner

The Independent UK

Couples Admit They Shower Together To Save Money: Poll

They have taken this approach in a bid to combat the cost-of-living crisis while couples admit they shower together to save money

Zenger

Brits could save over £100 a year - by halving the time they spend in the shower

Brits spend an average of 48 minutes a week showering - but more than a quarter worry about the impact this has on their energy bills

Daily Mirror

Peter Kay halts Newcastle Arena gig after fan is rushed to hospital in health scare

The comedian was forced to take a brief break during his sold out show at the Utilita Arena, after a front-row member of the audience took ill and required medical assistance

Chronicle Live

West Lothian council houses lying empty 'for weeks' due to energy firm delays

One housing officer spent over three hours on the phone to an energy provider

Daily Record

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Edinburgh Live

West Lothian council homes lying empty 'for weeks' due to utility firm delays

It can take up to ten days for repairs teams to gain power access to start improvement work on empty council houses. Now councils are demanding utility companies act quickly to cut costs to the public purse

Chronicle Live

Northumberland Football League keeps costs down for parents with match ball funding

The Grassroots Fund – Powered by Utilita Football Rebooted has supplied 40 match balls to the league that helped produce England and Newcastle United legends such as Alan Shearer, Chris Waddle and Peter Beardsley

Glasgow Live

Glasgow man forced to leave home after pre-payment meter error doubled his energy bills

Justin Valmassoi has had to arrange to move out of his home of four years in the city after his bills jumped from being no more than £150 per month, to now costing him over £300 per month

Daily Record

Man forced to move out of Scots home after network error sees huge rise in energy bills

Glasgow Central MP Alison Thewliss asked the UK Government to help her constituent Justin Valmassoi as energy provider Utilita has taken 'too long' to investigate the potential fault.

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Nottingham Post

Energy suppliers giving out free bill credit worth up to £250

How to claim that aid that power companies including British Gas, Ovo and Shell Energy are offering to eligible customers

Daily Mirror

Energy suppliers giving out free bill credit worth up to £250 - see if you're eligible

Five energy suppliers, including British Gas, Ovo and Shell Energy after giving out free bill credit worth up to £250 to their customers to help with rising costs this winter

Daily Mirror

Best and worst energy firms ranked from British Gas to SSE and Utilita - see how yours did

Consumer champions at Which? have used combined scores from customer feedback and its own assessments to reveal the best and worst energy firms in the UK right now

Chronicle Live

25,000 energy customers due one-off payment after Ofgem raps supplier Utilita Energy

Not all Utilita customers on traditional prepayment meters receive the correct amount of additional support credits, regulator finds

Liverpool Echo

Mum fears for her kids after gas goes off in 'icebox' house

Deborah Walker claims she was told a engineer would be sent however they did not arrive

Nottingham Post

Energy company to refund thousands of customers after Ofgem raised concerns

The company is set to pay out £830,000, after an assessment highlighted concerns around the provision of additional support credits for prepayment meters customers.

The Guardian - UK

Utilita Energy to pay out £830,000 after Ofgem raises concerns

Energy supplier to compensate 25,000 customers classed as vulnerable who use prepayment meters

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