Frequently Asked Questions
What is inkl?
inkl is a mobile platform for good journalism. We bring news stories from the world’s top news sources to your smartphone in a convenient, quick and affordable way.
How does it work?
You can sign-up either by using your Facebook or Twitter account or with your own email address and start reading right away.
Once you’ve had a chance to look around and get to know us a bit better, we’ll ask you to choose from one of two payment options and complete your account set-up.
Why should I pay for inkl?
At inkl we believe that quality is worth paying for. And quality journalism, especially so.
Good journalism is a prerequisite of a healthy and functioning society. Yet, producing this content is expensive and difficult. So we want to ensure that the companies that provide this service can continue to do so for the foreseeable future, so that we can all enjoy the benefits of informed living, knowing that those in charge are going to be held accountable.
What if I change my mind?
We hope you won’t. But if you do, you can cancel your account at any time. There are no fixed-term contracts, hidden fees, or other legal loopholes with inkl.
How does inkl decide which stories to show you?
As an ad-free news service, the only criteria that affect inkl’s news selection are whether a story is important and relevant for you.
inkl makes this decision by combining various points of information. For example, it looks at where a story ranks on a publisher’s own website. It also looks at where a reader is located, and the type of story in question, to assess its likely relevance. inkl employs trained journalists who also scour the news to identify stories that are of great public interest. These journalists also look for confirmation to ensure that the stories are real, not fake. And finally, inkl also incorporate stories that readers personally care about based on the topics they follow, and the stories they read.
inkl tries to help readers achieve three goals. First, to keep up with the biggest and most important stories, even on topics readers haven’t read before. Second, to surprise readers and expand their knowledge through interesting selections that they might not see elsewhere. And third, to save readers time and effort by collating stories on the topics they personally care most about – such as their favourite sports, their city, their industry, and their hobbies.
inkl is apolitical and agenda-free. Its goal is to show readers a range of credible perspectives so they can make their own informed choices on the issues that matter. However, there are two caveats to this. On matters of scientific record, inkl always sides with the consensus. It is the role of scientists, not publishers, to establish and shift the consensus. So inkl does not provide a platform for unproven or unaccepted scientific theories. Similarly, on matters of human rights, inkl sides with the Universal Declaration of Human Rights. This declaration serves as a de facto set of rules and goals for society. And inkl aims to strengthen society by supporting the objectives in this declaration – like freedom, equality, justice, and recognition.
Can I personalise inkl?
Yes, the default news-lists on inkl blend information about your interests, the ranking of stories on news websites, and the judgement of its own trained journalists.
However, you can override these default settings and customise your news-lists in 3 quick and easy ways.
- Tap on Settings > Reorder Sections to change the section that the app opens directly to. For example, Good News, or Analysis.
- Tap on Settings > Set News Filters to disable Sections, Sources, or Sections within specific Sources.
- Tap on Shortcuts > Topics to add or remove topics from your personalised For You news-list.
Using My Topics
My Topics gathers articles containing topics that you've followed. By tapping on the My Topics tab at the top of the screen (right next to Lead Stories) you can see the most recent articles featuring the topics you've followed. Below each article is the relevant topic featured in the article.
Please note, if you haven't followed any topics, you won't see the My Topics section at the top of the screen. To enable the My Topics section just follow some topics! See 'How to follow topics' below. Then refresh your screen.
From My Topics you can browse these articles just like you would on any other page in inkl. If you're using the inkl app (iOS or Android) you can also change the order in which the My Topics tab appears in your navigation by selecting Settings > Sequence.
How to follow topics
At the end of most articles published in inkl is a set of topics describing the most important concepts, people, places and organisations in that article. To follow one of these topics, simply tap on it, then tap '+ Follow' on the topic page which appears. You can follow as many topics as you like.
How to unfollow topics
To unfollow a topic, simply select Menu > Your Topics and de-select from the list.
Does inkl have magazines or non-news content?
Rather than trying to be all things to all people, our goal is simply to keep you informed everyday about the stories that matter most. This is why we only partner with the top news organisations around the world and we don't feature non-news content.
If you're looking for a local news title that isn't on inkl as yet, email us at email@example.com and let us know.
If you're a publisher who is interested in partnering with inkl, please email us at firstname.lastname@example.org.
How do I cancel my membership?
To cancel a membership please send us a mail at email@example.com with the subject line 'Cancellation'.
How does inkl use my data?
inkl only uses your data to deliver the best possible news experience. We don’t use it for advertising purposes or make it available to third parties for their marketing purposes.
If you want to know what personal data we collect, to update your personal data or to have it permanently deleted please contact us at firstname.lastname@example.org.