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The Latest Breaking News from the Financial Ombudsman Service

NatWest boss Alison Rose quits after admitting Farage leak to BBC

Nigel Farage says the entire NatWest Board ‘needs to go’ following Dame Alison Rose’s resignation

The Independent UK

What are the rules on bank account closures and what rights do people have?

The UK’s banking rules have come under scrutiny after Nigel Farage accused Coutts of closing his account unfairly.

The Independent UK

Jump in complex scam cases seen by Financial Ombudsman Service

Around half of fraud and scam complaints to the ombudsman in 2022/23 were about authorised push payment scams.

The Independent UK

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Top five most complained-about financial products or services during the last year

More than 26,000 people complained about their current account in the last 12 months.

Daily Record

Most complained-about financial products revealed by ombudsman service

Just over a third of complaints dealt with by the Financial Ombudsman Service in the 2022/23 financial year were upheld in consumers’ favour.

The Independent UK

UK bank overdrafts: ‘I received £8,000 after I complained’

People struggling with debt could get redress if their bank failed to make the right affordability checks

The Guardian - UK

Pensions provider Gaudi bought out of administration

The sale came after financial authorities received complaints related to some of the Wiltshire-based firm's Self-Invested Personal Pensions

Birmingham Post

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Is car finance the next PPI? Claims management firms cause concern

Drivers could be missing out on full compensation amid rise of third-party firms submitting claims

The Guardian - UK

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