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The Latest Breaking News from Martyn James

‘We didn’t feel safe’: Booking.com users face battle to get money back

From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong

The Guardian - UK

UK heatwave triggers price rises for hot tubs and air conditioning units

Of 11 seasonal items in Guardian price comparison, six hit highest price in last three months, with some nearly doubling in price in last week

The Guardian - UK

Holiday horrors: Airbnb and Booking.com users battle for refunds as stays go wrong

In a Consumer Champions special, Anna Tims tackles online rental disasters, from a tree collapsing on to a cottage to being trapped in a flat

The Guardian - UK

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Do I need a TV licence? Should I insure my things? Last-minute money tips for students

From shopping deals to cheaper travel and bank account freebies, there are ways to cut costs

The Guardian - UK

This is why couriers got so brazen with delivering our parcels – and what to do about it

LET’S UNPACK THAT: From leaving packages in rubbish bins to lobbing them over the fence, delivery drivers have gained a certain... reputation over the past five years. Felicity Martin investigates this rapid decline in customer service and asks whether there’s anything we can do about it as consumers

The Independent UK

Thousands of Ford Kuga hybrid drivers ‘left in limbo’ after fire risk warnings

Carmaker reportedly has yet to announce plan for repairs after telling motorists not to charge their cars

The Guardian - UK

UK's Metro Bank Retail Cards Will Stop Working On September 10: What Happens To Your Credit Card Debt?

As Metro Bank discontinues its personal credit card service, customers will need to explore alternative spending options.

International Business Times UK

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Borrow a tent and bring food: how to cut the cost of UK summer music festivals

Work your way in for a free pass, club together with friends for gear – and don’t forget the toilet rolls and wet wipes

The Guardian - UK

How to book a luxury break for less

Be flexible and bag the best bargains from start, in an airport lounge with free food and drink, to end, in a five-star hotel

The Guardian - UK

What to do when you think you have been scammed

Speed is of the essence, so here are some steps to follow if you suspect fraud

The Guardian - UK

UK travel chaos: how to claim compensation for cancelled or delayed flights

Consumer rights experts reveal what you could be entitled to if your flight is delayed, cancelled or entire trip ruined

The Guardian - UK

Growth of airlines’ add-on fees sparks calls for price reforms

Study finds almost 90% of carriers charge for at least one item, leading to questions about whether firms should be forced to be more transparent

The Guardian - UK

The great car insurance con: Complaints about payouts soar as motorists hit by record-high premiums

Exclusive: Insurers delaying payout claims and undervaluing cars among top complaints

The Independent UK

The defunct energy firms sending out life-wrecking bills from beyond the grave

Former customers get demands for thousands from administrators – and have no clear way of challenging them

The Guardian - UK

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Daily Mirror

Best travel money options if you're going on holiday - and where to NEVER change currency

Consumer rights expert and money-saving pro Martyn James runs through everything you need to know about spending abroad if you've got a big trip planned this summer

Daily Mirror

Toothpaste brands including Corsodyl and Colgate hike prices and cut pack sizes

Martyn James, a consumer expert, said many household brands in the grocery sector are "trying it on with shrinkflation" after the price of toothpastes increased

The Guardian - UK

Is car finance the next PPI? Claims management firms cause concern

Drivers could be missing out on full compensation amid rise of third-party firms submitting claims

The Money Edit

Can you reclaim bank charges?

If you’ve incurred bank charges over the years, these can add up to hundreds of pounds – but can you get your money back? We look at whether you can make a claim and how to do it

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Daily Mirror

How you can BEAT Awful April bill rises - from council tax to phone and broadband

Consumer rights expert Martyn James has rounded up all the prices rises that are incoming this April, from council tax bills to phone and broadband and energy

Daily Mirror

From free food to the WORST time to shop - how to cut your supermarket bill

Consumer rights expert Martyn James runs through all the ways you can keep costs down in the supermarket as grocery bills continue to spiral during the cost of living crisis

Daily Mirror

Being ripped off? How to end bad (financial) relationships this Valentine's Day

Consumer rights expert Martyn James runs through the benefits of ending your bad financial relationships and starting a new one this Valentine's Day

Daily Mirror

Energy prepayment meters: Everything you need to know and your rights explained

Consumer rights expert Martyn James explains everything you need to know about energy prepayment meters amid a worrying rise of more people being moved over to them

Daily Mirror

What you can do to get through January this year - money tips for the hardest month

Everyone hates January, writes consumer expert Martyn James - but believe it or not, there are some reasons to remain optimistic. Here's how you can make it through

Daily Mirror

Returning unwanted Christmas gifts? Your guilt-free guide and rights explained

It can be awkward when you open a Christmas gift that wasn't on your list this year... consumer rights expert Martyn James explains your return rights and how to not hurt feelings

Daily Mirror

Left Christmas to the last-minute? What to do if your gifts or turkey doesn't arrive

Consumer rights expert Martyn James has rounded up everything you need to know about how to correct last-minute Christmas mishaps - from missing presents and turkey to cancelled trains

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