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The Latest Breaking News from Recoveriescorp

Morning Mail: threats of escalation from US and Tehran; outrage over Legal Aid appointee; outsourced workers treated ‘like battery hens’

Iran threatens to destroy Middle East infrastructure; former detective joins Queensland’s Legal Aid board; outsourced ATO workers allege poor working conditions

The Guardian - AU

‘Like battery hens’: ATO’s outsourced debt collectors face much worse conditions than those in public service, former staff say

The tax office is one of the most prolific users of external labour, spending more than $316m in 2024-25. Critics say this has led to a ‘two-class system’

The Guardian - AU

Debt collector hired to chase unpaid taxes for the ATO pays zero corporate tax itself

Neither Recoveriescorp nor its parent entity has paid the tax since securing multi-million dollar government contracts

The Guardian - AU

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‘Set up to fail’: ATO outsourcing to private call centres focused on boosting profit not helping Australians

Consumer advocates raise significant concerns as union says contractors use lower-paid staff to boost profit

The Guardian - AU

Morning Mail: ATO’s $42m debt collector contracts; teacher shortages bite; inside the nitazenes threat

ATO reliance on private debt collector revealed; remote and disadvantaged schools suffering teacher shortages; death toll rising from nitazenes drug use

The Guardian - AU

ATO is paying private debt collector $42m to pursue taxpayers, including welfare recipients

Exclusive: The tax office’s increased reliance on Recoveriescorp has coincided with a spike in complaints to the watchdog

The Guardian - AU

ATO rebuked by tax watchdog for using debt collectors on people ‘doing the right thing’

Inspector general of taxation and ombudsman says she is receiving an ‘increasing number’ of complaints about tax office

The Guardian - AU

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Morning Mail: ATO’s private debt collector, questions over Pine Gap’s role in Gaza war, Louvre heist suspects arrested

More than 355,000 taxpayers referred to debt collector by ATO; Australia’s complicity in Gaza war scrutinized; French police arrest two men after Louvre theft

The Guardian - AU

ATO refers hundreds of thousands of taxpayers to a private debt collector – including people on Centrelink benefits

Suzanne is one of more than 355,000 people the tax office has referred to the private equity-backed debt collector, Recoveriescorp, since January 2024

The Guardian - AU

‘Insidious and unsavoury’: how private debt collectors push vulnerable Australians to breaking point

Victims say they have been subjected to constant phone calls, harassment of friends and family members – and even misleading and false threats

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