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The Latest Breaking News from ACCC

Should you cancel your flight due to the Iran conflict? Here’s what Australian travellers need to know

One expert warns some airfares can’t be refunded unless the airline itself decides it won’t fly

The Guardian - AU

Has Coles been caught with its pants ‘down down’ over its prices promotion?

Has Coles been caught with its pants ‘down down’ over its prices promotion?

If the supermarket is found to have deliberately misled with the jingle that ‘sticks in one’s ears’, there will be sector-wide implications

The Guardian - AU

Woolworths reports 16% jump in profits as ACCC prepares legal action over ‘illusory’ discounts

Woolworths reports 16% jump in profits as ACCC prepares legal action over ‘illusory’ discounts

Earnings report released on Wednesday shows supermarket made $859m net profit in past six months as higher prices hit shoppers

The Guardian - AU

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Up up prices gave shoppers bang for buck, court told

A supermarket giant is defending claims it misled customers with its "down down" campaign, saying it offered value for money.

Did Coles Mislead Us With Its ‘Down Down’ Deals? What The ACCC Trial Means For Shoppers

The ACCC has taken Coles to court over claims its “Down Down” discounts were misleading. Here’s what this actually means for shoppers.

Dodgy online items in consumer watchdog's crosshairs

Forcing giant online marketplaces like Temu and Shein to protect consumers from unsafe products is one of this year's key focuses for the consumer watchdog.

Coles tells court its Down Down promotions were ‘fair dinkum’ and did not mislead shoppers

Supermarket defends pricing practices after ACCC labels discounts ‘utterly misleading’ in federal court case

The Guardian - AU

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Supermarket giant Coles planned to deceive customers with ‘utterly misleading’ discounts, court hears

Supermarket giant Coles planned to deceive customers with ‘utterly misleading’ discounts, court hears

Regulator claims Down Down promotions created ‘illusory’ discounts

The Independent UK

Coles accused of ‘utterly misleading’ discounts as major court case kicks off

Coles accused of ‘utterly misleading’ discounts as major court case kicks off

Coles has appeared before the Federal Court in Melbourne, as hearings for a high-stakes case launched against the supermarket by Australia’s consumer watchdog officially begin.

The Conversation

Coles offered ‘utterly misleading’ discounts, consumer watchdog argues in federal court case

Coles offered ‘utterly misleading’ discounts, consumer watchdog argues in federal court case

ACCC alleges the supermarket breached the law by offering ‘illusory’ discounts on many products

The Guardian - AU

Coles points finger at suppliers for price changes

Coles points finger at suppliers for price changes

Australia's consumer watchdog has accused Coles of artificially increasing prices to create discounts, while the supermarket giant blames supplier cost hikes.

BoM warns of ‘classic fire spike day’ for Victoria – as it happened

BoM warns of ‘classic fire spike day’ for Victoria – as it happened

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The Guardian - AU

Ads I see online unashamedly lie. Doesn’t Australian consumer law require advertisers not to mislead us?

Ads I see online unashamedly lie. Doesn’t Australian consumer law require advertisers not to mislead us?

Advertising shown in Australia cannot be false or misleading, writes policy expert Kat George. But false claims on the internet are vast and regenerative

The Guardian - AU

Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging

Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging

The Wilderness Society lodges complaint with consumer watchdog over hardware and garden chain’s sale of timber sourced from NSW Forestry Corporation

The Guardian - AU

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The Guardian - AU

The capsicum paradox: new Australian supermarket pricing a ‘massive transparency fail’ for customers

Exclusive: Comparison of online ‘per each’ price of 15 fruits and vegetables against price per kilogram found ‘completely arbitrary’ price variations

The Guardian - AU

New Australian carbon credit scheme for solar and EVs accused of potentially misleading customers

Climate campaigners have complained to the ACCC about Aetium, saying the company failed a key global standard designed to incentivise carbon reduction

The Guardian - AU

Person taken to hospital after ingesting hand sanitiser supplied by Australia’s largest privately owned hotel chain

The ACCC recalls Dr Schwartz Hand Sanitiser after it was identified as containing a high concentration of methanol

The Conversation

Too sick to attend, too bad: why the live music ticketing market is broken

I recently had an urgent surgery to have a malignant growth removed. Unfortunately, this meant I was too immobile to attend the Melbourne event of the annual hard rock festival Good Things, this year headlined by the greatest band of all time, Tool.

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The Conversation

Supermarket price gouging will be banned from July. Will consumers actually end up better off?

This week, the federal government announced a ban on supermarket price gouging, aiming to get “a fairer go for families in their weekly shop”.

Meal kit services sued over alleged subscription traps

The competition watchdog has taken meal delivery services HelloFresh and Youfoodz to court for misleading consumers with subscriptions.

Unchecked port profits risk entrenching cost-of-living

Australian consumers and businesses could face escalating prices from stevedores making huge profits charging record prices to freight and shipping operators.

CommBank cops record fine over data right breaches

Australia's biggest company has paid a record fine for breaches of data sharing rules, after it failed to enable sharing for certain account types.

The Guardian - AU

Online ‘ghost stores’ capitalising on Christmas and Black Friday sales to lure shoppers, ACCC warns

Consumers advised to be sceptical about sales season discounts as AI makes it even harder to detect scams

The Guardian - AU

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Seventeen out of 24 children’s toys from online retailers failed button battery safety tests, according to Choice – but there are ways to check whether toys at home are safe

The Guardian - AU

Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says

Suppliers would not have previously been obliged to test the products at any point in the supply chain, ABF confirmed

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