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The Latest Breaking News from ACCC

Origin to pay refunds over misleading power plans

Origin Energy is facing accusations of duping power plan customers with promises of permanent savings and has committed to compensating those affected.

What is mobile domestic roaming? Here’s why Australia needs this policy

What is mobile domestic roaming? Here’s why Australia needs this policy

Telstra’s national mobile network outage last week was one of the worst incidents of its kind in living memory.

The Conversation

With an El Niño looming, Australia has new laws to stop water market manipulation

With an El Niño looming, Australia has new laws to stop water market manipulation

It might feel strange to talk about being able to trade water as a financial asset, in the same way as company shares or bonds. But water is big business.

The Conversation

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Watchdog warns battery gripes could undermine trust

Home batteries are flying off shelves and the consumer watchdog wants stronger protection to maintain confidence in the devices and accompanying products.

Contaminated children’s play sand sold in Australia can release toxic airborne asbestos, research finds

Exclusive: New study contradicts statements that play products removed from shelves because of asbestos concerns were ‘low risk’

The Guardian - AU

Watchdog backed in landmark rejection of regional Coles

A key business group in a mining town with six supermarkets has thrown its support behind a decision to block Coles from opening a new store.

Amazon is being taken to court for introducing ads to Prime Video. The world will be watching

When Amazon started showing ads to its Prime Video subscribers, annoyed TV viewers complained to the consumer watchdog. Now the case is headed for the Federal Court – and already attracting international interest.

The Conversation

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Australia sues Amazon unit over alleged breach via Prime Video ads

Australia sues Amazon unit over alleged breach via Prime Video ads

The Australian Competition and Consumer Commission (ACCC) alleged that between November ‌2023 and August ⁠2025, ⁠Amazon Australia used unfair Prime Video contract terms to make negative changes for over 1 million annual subscribers without offering compensation.

The Economic Times

Amazon could pay viewers back for 'unfair' ad changes

Amazon could pay viewers back for 'unfair' ad changes

Amazon could be forced to repay Prime subscribers following a lawsuit brought by the consumer watchdog alleging it used unfair contract terms to introduce ads.

Why are some Australian energy bills going up – and when will they come down?

Why are some Australian energy bills going up – and when will they come down?

Power prices are expected to fall from 1 July – but the savings, touted by Chris Bowen, won’t be passed on to many households and businesses

The Guardian - AU

Health company accused of using fake doctors for sales

Health company accused of using fake doctors for sales

Australians with diabetes, heart disease, obesity and menopause paid thousands and spoke with fake doctors who said their lives were at risk, a watchdog claims.

‘Kidfluencers’ are everywhere on social media. Should Australia consider the Netherlands’ proposed ban?

‘Kidfluencers’ are everywhere on social media. Should Australia consider the Netherlands’ proposed ban?

The Dutch government is considering making it illegal to use children under 16 in paid social media content. The government argues such online content featuring children – designed to sell goods to child consumers – is basically involving them in child labour.

The Conversation

The new price gouging law starts on July 1. Can it rein in Coles and Woolworths?

The new price gouging law starts on July 1. Can it rein in Coles and Woolworths?

Australia’s new law on supermarket “price gouging” (also known as excessive pricing) starts on July 1 2026.

The Conversation

Grill’d burger chain sued by ACCC over alleged greenwashing

Grill’d burger chain sued by ACCC over alleged greenwashing

Australian Competition and Consumer Commission launches federal court action against restaurant over Tree Day Tuesday campaign

The Guardian - AU

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Burger joint accused of 'misleading' green promotion

Popular hamburger franchise Grill'd has been accused of misleading customers over a tree-planting donation campaign.

The Conversation

How bait-and-switch sales tricks make us click on online ‘bargains’ – and what to do about it

You’re browsing a major online marketplace for a warm winter jacket, when a sponsored listing catches your eye: a black, fleece-lined jacket, prominently priced for sale from A$18.99 each. It’s just what you want. So you click through, ready to grab a bargain.

The Conversation

Why Australia needs stronger laws to stop dangerous products being sold online

As online marketplaces continue to boom, can consumers be confident the products we buy online are safe?

The Conversation

Politics with Michelle Grattan: Graeme Samuel on ‘doomsday’ attacks on the federal budget

This year’s federal budget has been the most controversial since the Abbott government’s 2014 budget, with Labor struggling to sell its new capital gains tax changes and crackdown on trusts.

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Unsafe toys reaching kids hands through online giants

Online retailers like Amazon and Temu are continuing to stock potentially unsafe products targeted at children and infants, consumer advocates claim.

The Guardian - AU

Fake cigarettes and toys that are ‘essentially weapons’: Choice refers online retailers to regulator over unsafe products

Consumer group makes ‘super’ complaint to ACCC after investigation found dangerous items on platforms including eBay, Amazon and AliExpress

The Economic Times

Australian watchdog sues Amazon unit over children's backpack safety

According to the Australian Competition and Consumer Commission (ACCC), the company is accused of supplying children's "Unicorn Toddler Backpacks" that ‌were not ⁠compliant with ⁠mandatory safety standards for button batteries.

The Guardian - AU

Australian BTS fans blast Ticketmaster’s ‘predatory’ tactic of hiding price until tickets go on sale

Consumer think-tank says K-pop fans should know the prices before being sent into a ‘high-pressure sales funnel’

The Guardian - AU

Designer sues Australian Shopify over alleged ghost stores he claims copied his work 3,929 times

Court action represents rare attempt to hold global platforms to account for allegedly hosting scam digital shopfronts

The Independent UK

Australian toddler in coma after inhaling cake decorating dust

Australian authorities recall product and advise consumers to stop using metallic powder immediately

The Guardian - AU

Toothbrushes, ice-cream and frozen pizza: data reveals how Coles and Woolworths switch promotions in sync

Exclusive: Analysis shows in some cases the switch from promotional to full price happens almost simultaneously in Australia’s two biggest supermarkets

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