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The Latest Breaking News from Optus

Optus admits process not followed after it missed at least five warnings of triple zero outage

Albanese government under pressure to ensure stiff penalties are imposed as emergency management minister blasts telco as “absolutely disgraceful”

The Guardian - AU

Optus CEO says ‘compulsory escalation process’ for reports of triple-zero failures to be introduced – as it happened

This blog is now closed

The Guardian - AU

Optus boss answers calls to quit as outage fiasco grows

The head of Optus has blamed a failure of "established processes" to address a triple-zero outage connected to three deaths, as calls for penalties mount.

AAP

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Optus confirms fourth death after CEO reveals warnings of failed triple zero calls not escalated

Emergency calls were offline for nearly 14 hours, during which four people died – including an eight-week-old baby

The Guardian - AU

Optus Triple Zero outage has left multiple people dead. A telecommunications expert explains what went wrong – and how to fix it

Multiple people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across Australia.

The Conversation

Fourth death during Optus triple zero outage confirmed

A West Australian has become the fourth confirmed death linked to an Optus outage that prevented customers from calling triple zero.

AAP

Three dead during phone network failure that affected emergency calls in Australia

Welfare checks found three people dead in households who had attempted to make emergency triple zero calls

The Independent UK

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‘Incompetent’: SA premier slams Optus as eight-week-old baby among three who died when triple zero calls failed

Peter Malinauskas criticised the telco for its communications after two people in South Australia and one in Western Australia died during the network upgrade

The Guardian - AU

Three die as Optus triple-zero glitch impacts hundreds

Optus has apologised to telco customers as an outage that blocked triple-zero calls to hundreds of people in three states is linked to three deaths.

AAP

Deaf, non-verbal man among 'inexcusable' Optus targets

Optus is hoping a court will approve a $100 million fine after it engaged in "unacceptable" sales tactics affecting Indigenous and disabled customers.

AAP

Google’s secret deals with major Australian phone companies backfire spectacularly with $36m penalty

Google's dirty little secret just cost them big.

We Got This Covered

Google slapped with €30M fine for anticompetitive deals with Australia's largest telcos

The tech giant signed deals with two major telcos to exclusively pre-install their search engine on phones—behaviour which is illegal in Australia.

Euronews

Google Slapped With $36 Million Fine Amid Anti-Competitive Practices In Australia

Alphabet‘s Google (NASDAQ:GOOG) (NASDAQ:GOOGL) has agreed to pay a hefty fine of $36 million in Australia. This comes after allegations of anti-competitive practices involving the country’s two largest telecom companies.

Benzinga

Google to pay $36M fine for anticompetitive deals with Australia's largest telcos

Google has agreed to pay a $36 million fine for anticompetitive deals with Australia's two largest telcos

The Independent UK

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AAP

Google cops $55m fine for search engine deals on phones

Google engaged in anti-competitive behaviour when it asked telcos to install only its search engine on phones, Australia's competition watchdog says.

AAP

Privacy commissioner sues Optus over data breach

Australia's information commissioner is suing Optus over a 2022 data breach that impacted millions and resulted in private data being published on the dark web.

AAP

Telcos warned for not helping struggling customers

Four telcos, including Optus, are under scrutiny from a watchdog for failing to follow rules designed to help customers struggling with bills.

inkl

Anywhere, Anytime – Mobile Gaming Is Improving Australia's Entertainment Field

You've probably seen them everywhere. On trains, in cafés, waiting in line at Woolies. Australians are glued to their phones, but they're not just scrolling Instagram. They're gaming – hard.

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news in one place.

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The Guardian - AU

As Optus Sport closes, subscription refunds are on their way – by cheque

Optus says cheque refunds are not standard practice but are implemented ‘where electronic banking is unavailable’

AAP

Aussie firms team up to send telescope, lasers to space

A low-earth orbit satellite, made in Adelaide, could launch into space as soon as 2027 as part of a bid to boost Australia's aerospace capabilities.

The Guardian - AU

Greens question ‘due diligence’ around Labor’s antisemitism envoy pick – as it happened

This blog is now closed

AAP

Direct route for scammers as Qantas hack scale revealed

Almost six million Qantas customers could experience phishing scams for months to come as they learn what personal data has been exposed in a cyber attack.

AAP

AI chatbots pushing buttons of weary telco customers

While the rates of telco customers making complaints rise, companies continue to roll out dehumanised customer service bots to help their bottom line.

AAP

Telco misdeeds sharpen case for Indigenous leadership

Repeated misconduct by major telcos in selling to remote communities highlights the need to embed Indigenous leaders, a corporate adviser says.

Pedestrian.tv

The English Premier League Is Officially Moving To Stan After 9 Years On Optus Sport

Nine's Stan Sports has officially clocked the Australian rights to the English Premier League and Emirates FA Cup.

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