The Latest Breaking News from Ofgem

Make changes now to beat the next price hike in October.

Ofgem said that there have been “troubling signs” that some companies have increased households' direct debits by unjustifiable amounts to cover a rise in the price cap

Carla Hood told Dispatches presenter Morland Sanders that she turned the heating off as soon as her children were in bed

Squeeze on wholesale gas prices around the world drives up household bills

Energy giant British Gas is giving its pre-payment meter users an extra £5 to help with the cost of living crisis, taking the total to £10, but the money does still have to be paid back

Some customers face waiting times of around 15 minutes to speak to their supplier.

Shell Energy has launched a hardship fund for struggling households, offering a £5million pot of cash to help customers due the cost of living crisis. It comes after the Ofgem price cap shot up by almost £700 last week

The Money Saving Expert also explained three reasons for energy bills going up higher than the 54% price cap.

State-owned firm was forced to take a £7billion pound hit to protect French households