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The Latest Breaking News from First Direct

Banks will offer first-time buyers ‘more firepower’ to get on property ladder

HSBC UK and First Direct have announced changes to their mortgage lending policies, to help some buyers take out bigger loans.

Evening Standard

Is HSBC app down? Millions in panic as bank app goes down on payday

HSBC’s sister bank First Direct is also facing disruption

Evening Standard

HSBC down: Bank app not working as users hit with ‘err03’ code instead of seeing their accounts

HSBC’s online banking has stopped working, with customers reporting they are unable to see their money.

The Independent UK

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John Lewis beats M&S and Ocado to be top of the shops for customer satisfaction

Waitrose and Greggs saw customer satisfaction levels fall significantly

The Independent UK

Five common banking mistakes – and how to avoid making them

If you are sticking loyally with a bank, using an overdraft or failing to read the small print, you may well be losing out

The Guardian - UK

Britain’s largest building society to cut mortgage rates as low as 3.89%

The cuts were announced as both HSBC UK and First Direct unveiled changes to stress rates

The Independent UK

Britain's biggest building society to cut mortgage rates as low as 3.89%

The best deals are available to buyers with a 40 per cent deposit

Evening Standard

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The best bank debit cards to use for spending abroad in 2025

If you opt for cards over cash when abroad then always ensure you’re not charged a fee

The Independent UK

Charity and banks aim to stop abusive ex-partners using mortgages as ‘weapon’

Charity Surviving Economic Abuse will deliver training to HSBC UK and First Direct staff, helping them to spot the signs of economic abuse.

Evening Standard

Power switching: banks compete for current account customers with cash payouts

If you’re thinking of changing bank, several are keen for your business: but time is running out to take advantage of some deals

The Guardian - UK

Lloyds and Nationwide online banking down, leaving users locked out of accounts on payday: Live updates

Payday payments affected for second month in a row amid outages across high street

The Independent UK

Did your mobile banking go down? Here's what happened to Lloyds, TSB, Nationwide, First Direct and Halifax

Six major UK banks reported issues with their mobile and internet banking on Friday, February 28 –here's an account on the bad morning for Lloyds, TSB, First Direct, Halifax, Nationwide and Bank of Scotland customers.

TechRadar

Lloyds Bank down: Halifax, TSB and Nationwide online banking not working

Lloyds Bank and other banks’ online services appear to be down in a major outage.

The Independent UK

Online banking issues hit customers on payday for second month in a row

Four banks have confirmed disruption for customers on Friday morning.

Evening Standard

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The Fashion Central

Best and Worst Banks Revealed – And Lloyds and NatWest Didn’t Make the Cut

The Competition and Markets Authority (CMA) has released its latest survey rankings, spotlighting the banks that are excelling and those that are falling short.

The Independent UK

Best current account cash switch offers from banks in January 2025

Customers can pick up hefty cash bonuses for switching providers but be sure to check the rules suit your circumstances

The Independent UK

Mortgage pain to stay as government borrowing costs hit 27-year high

High government borrowing costs come amid fears that inflation is creeping up again, which could lead the Bank of England to keep rates on hold

Evening Standard

Gen-Z adults ‘more likely than Millennials to have a five-year financial plan’

Around three-quarters of the Millennial and Gen-Z generation are determined to reach their goals, according to research for First Direct.

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The Independent UK

Could you get a cash windfall in time for Christmas by switching your account provider?

A cash-to-switch current account offer could give your bank balance a boost just in time for Christmas, but there are some things to consider first.

The Independent UK

‘I lost thousands in savings to the dark web while on holiday – and hackers are still targeting me’

Matthew Shaw was told he spent the money on a hotel in Romania and a bar tab

Evening Standard

First direct cut headline mortgage rate to 3.79% as price war continues

Home loan prices have been falling steadily since the summer as City swap rates slowly subside in anticipation of further cuts from the Bank of England through the Autumn and winter.

The Independent UK

Where can renters in a tough financial spot turn to for help?

Some 45% of renters have less than £500 in savings, according to a new survey.

The Independent UK

APP fraud reimbursement ‘still largely depends on who victims bank with’

The Payment Systems Regulator has published authorised push payment scam reimbursement figures for banks and building societies.

The Independent UK

Rising rents putting squeeze on tenants’ ability to save, survey finds

Many renters have been dipping into their savings pots to cover living expenses, according to a survey for First Direct.

The Independent UK

Bank cuts mortgage rates for first-time buyers and home movers as shake up begins

There have also been some recent signs that the choice of mortgage products is improving

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