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The Latest Breaking News from Choice

Woolworths expands self-checkout AI that critics say treats ‘every customer as a suspect’

Supermarket says cameras used to detect accidental wrong scans while experts say the technology is ‘punitive’ and call for reforms to protect privacy

The Guardian - AU

Australia should force banks to repay scam victims and adopt better protections, advocates say

Calls for federal government to mandate the checking of account details before money transfers are made

The Guardian - AU

Choice rates the diamonds and duds of multipurpose cleaners

Consumer group Choice put 46 multipurpose cleaners to the test, revealing which ones you should choose to keep your surfaces squeaky clean.

The New Daily

From analysis to the latest developments in health,
read the most diverse news in one place.

Time for a clean break with dishwasher habits

When it comes to your dishwasher, generally, by putting in less effort, you're going to get better results.

The New Daily

Converting from gas to an electric induction stove? Here are some tips and tricks

A chef, a cooking enthusiast, and an electrician give advice on what to consider if you're switching from gas to electric induction cooking.

ABC News

Demand for private jet travel grows exponentially as more people turn away from the big airlines

Traditionally seen as the playthings of wealthy businesspeople and celebrities, private jets are being used more and more for things like family holidays after a year of record low performance by the major airlines.

ABC News

What Aussies want to buy most in Boxing Day sales, plus four tips to save money

With Christmas less than a week away, it's time to start finalising Boxing Day sale wish list – along with shopping strategies.

The New Daily

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JD Sports sells Liam Gallagher’s former fashion brand Pretty Green to Mike Ashley's Frasers Group in wider £50m deal

JD Sports said the deals come following a strategic review led by the group's chief executive, Régis Schultz

Manchester Evening News

JD Sports sells 15 retail brands to Mike Ashley's Frasers Group for almost £50m

JD Sports said the deals come following a strategic review led by the group's chief executive, Régis Schultz

Birmingham Post

Pudding proof: Coles tops Choice’s Xmas tests

With the holidays around the corner, the pressure is on to find the perfect Christmas pudding – so let the experts do the work for you.

The New Daily

Vouchers or a cash splash are popular gifts this thrifty Christmas

Christmas is just around the corner. Some have the shopping done, but cost of living pressures might impact all.

The New Daily

JB Hi-Fi, The Good Guys and Harvey Norman mislead consumers about warranties: Choice

CHOICE has uncovered misleading conduct at JB Hi-Fi, Harvey Norman and The Good Guys ahead of Black Friday sales.

The New Daily

Retailers’ extended warranties give no more cover than existing consumer rights, Choice says

Consumer group found 91% of stores it investigated tried to sell extended warranties and claims 71% provided misleading information

The Guardian - AU

Consumers need motor vehicle ombudsman to resolve second-hand car disputes, advocates say

Just weeks after Pushkar Gogia bought a refrigerated van for his dessert business, the vehicle's engine went "kaput". He says getting the problem fixed was much harder than it should have been — and consumer groups agree.

ABC News

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ABC News

Airline flight delays and cancellations persist close to record levels as travel demand surges

An industry-wide crisis of flight delays and cancellations continues to sweep Australian aviation, with concerns about what the peak summer travel season will look like.

ABC News

Airlines extend expiry dates as travellers struggle to redeem billions in flight credits

Travel plans disrupted by the pandemic have left Australians with more than one billion dollars of flight credits. But there is growing evidence that the system is too hard to use, with travellers forced to forfeit thousands of dollars in unused credits.

AAP

Hundreds at risk in Qld car fraud scheme

Hundreds of southeast Queensland drivers may have been stung by a sophisticated car fraud operation selling second-hand cars with tampered odometers.

The New Daily

Qantas results show a bounce back, but Rex soars with the best performance

Qantas clawed its way back to perform better on delays after a shocking few months as the worst-performing airline in Australia.

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The Guardian - AU

Alan Joyce to get millions in bonuses despite Qantas bungles

Airline chief will receive $4m in shares on top of his $2m-plus salary, despite customer fury at service failures

ABC News

Choice hands Shonky awards to Qantas, VetPay, Steggles, Bloomex and Zega Digital cookware

Qantas has picked up a Shonky Award from consumer advocacy group Choice over its flight credits scheme, flight cancellations and lost baggage. A finance product for pet owners and an online florist also picked up gongs.

AAP

Qantas quibbles with Shonky gong

What does Qantas have in common with chicken nuggets? They're both among the winners of the latest Shonky Awards.

The New Daily

Shonky Awards: Qantas tops this year’s list of worst products and services

Qantas has come out on top of this year's list of worst products and services in the annual CHOICE Shonky Awards.

The Guardian - AU

Business racing to use facial recognition technology, raising concerns the law is too slow to catch up

Clubs NSW says the scheme will be used to combat problem gambling, but experts warn of a lack of safeguards and regulation

ABC News

Consumers taking out loans for lemons as dodgy used car sales rise in Queensland

Michelle took out a $10,000 loan to buy her dream car in April, but a week later it was at the mechanics with a major oil leak and she was left paying a loan for a vehicle she cannot use.

ABC News

An overhaul of financial advice aims to make it cheaper, but will it erode consumer protections?

An overhaul of financial advice could make it easier to access, but critics say it will also unwind decades of consumer protections.

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