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The Latest Breaking News from Alan Kirkland

Banks forced to take action on high-fee accounts

Banks must ask themselves some 'difficult questions' following a review by ASIC, which has resulted in refunds totalling millions for low-income customers.

AAP

Crying poor claim as insurers accused of price gouging

A crackdown on how insurers respond to climate change has been declared by the corporate watchdog, as a union accuses some of the biggest firms of crying poor.

AAP

Banks lashed for ripping off poorer customers

The market watchdog has slammed four major banks for causing financial distress to more than two million Australians by systematically overcharging on fees.

AAP

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read the most diverse news in one place.

'Abandoning customers': lenders fail battling borrowers

Mortgage stress in Australia is at its highest level since the global financial crisis but many borrowers are finding it too hard to get help from their bank.

AAP

Aussie nest eggs being drained by dodgy cold-callers

Workers are being warned to be wary of cold callers using dodgy tactics to bait them into switching super products at the detriment of their retirement savings.

AAP

Urban Rampage banned from using Centrepay to sign up mostly Indigenous customers to credit arrangements

Asic finds arrangements posed ‘significant risk’ of financial hardship but clothing store says it will appeal ‘racist and paternalistic decision’

The Guardian - AU

Insurers warned, but nation must mitigate for disasters

Insurers are being warned to do the right thing by customers devastated by natural disasters, but the nation must also invest in mitigation measures.

AAP

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Choice shames Coles and Woolworths with Shonky award for ‘cashing in during cost-of-living crisis’

Supermarket duopoly among consumer advocate’s list of 2023’s worst products and services, alongside rental platforms and a mini-fridge

The Guardian - AU

Urgent scam warning as Australia’s largest loyalty point programs, including Qantas, Telstra and Coles, targeted

Customers warned to be vigilant of messages stating their rewards are expiring as pressure builds for banks to offer compensation

The Guardian - AU

ACT to fork out for product advice to drive electric appliance take-up

CHOICE product test information informs a new government site.

The Canberra Times

Proposed rules on financial advice could erode consumer protections, experts say

Consumer groups have called Treasury's new financial Quality of Advice Review a "recipe for another [banking] royal commission."

The New Daily

Qantas results show a bounce back, but Rex soars with the best performance

Qantas clawed its way back to perform better on delays after a shocking few months as the worst-performing airline in Australia.

The New Daily

Choice hands Shonky awards to Qantas, VetPay, Steggles, Bloomex and Zega Digital cookware

Qantas has picked up a Shonky Award from consumer advocacy group Choice over its flight credits scheme, flight cancellations and lost baggage. A finance product for pet owners and an online florist also picked up gongs.

ABC News

Qantas quibbles with Shonky gong

What does Qantas have in common with chicken nuggets? They're both among the winners of the latest Shonky Awards.

AAP

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The New Daily

Shonky Awards: Qantas tops this year’s list of worst products and services

Qantas has come out on top of this year's list of worst products and services in the annual CHOICE Shonky Awards.

The New Daily

Government acts on bank compensation scheme, but critics say it falls ‘far short’

The Albanese government has introduced new laws that will force banks to fund a compensation scheme of last resort for ripped off customers.

ABC News

'A downward debt spiral': Global calls to rein in buy-now, pay-later companies

A global alliance of consumer groups is calling for regulation of the buy-now, pay-later industry amid warnings that more customers will end up in a debt spiral as the cost of living goes up.

People

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