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The Latest Breaking News from ACCC

My $1,000 laptop died after two years. It had a one-year warranty. Is complaining a waste of time?

Your basic consumer rights aren’t interchangeable for product warranties, says Australian consumer law and policy professional Kat George – even if the warranty has expired your rights still apply

The Guardian - AU

Muslim community seeks answers after ANIC report on halal-certified poultry in Australia

After the release of a report into the slaughtering process of poultry meat, some Australian Muslims are questioning if they can "trust" that the food they consume is permissible under Islamic laws.

ABC News

Australian airline passengers could soon receive compensation for delays and cancellations

Advocates for a compensation scheme claim Australia lags behind the rest of the world

The Guardian - AU

From analysis to the latest developments in health,
read the most diverse news in one place.

Federal budget: White Pages listings, payments to tax havens and the weird contracts within

The federal government spends about $650 billion a year. Where some of it goes will surprise you.

ABC News

Major retailers fined over button battery products

The Australian Consumer and Competition Commission has fined two prominent retailers over products containing button batteries.

The New Daily

Which telcos have the fastest 4G and 5G networks?

Industry analysis has compared the services of Australia's biggest telcos to find which is performing the best.

The New Daily

What is a 'subscription trap' and how can Australians avoid it?

More Australians are getting "trapped" in a subscription service for everything from streamers to pet food and clothing. Here's why.

ABC News

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Federal government’s register opens a new front in the war on text scammers

Text scammers will have a harder time thanks to a new register aimed at tracking and identifying digital confidence tricksters

The New Daily

It's not illegal but it should be, says Newcastle home buyer's agent

Call for real estate kickbacks to be banned.

Newcastle Herald

Consumer watchdog turns up heat on banks over savings rates

The ACCC is turning the spotlight on banks over interest rates – especially those paid to savers as borrowers are increasingly slugged.

The New Daily

Qantas, Virgin are United in competition after US airlines’ expansion

United Airlines will expand its presence in Australia this year following a codeshare agreement with Virgin Australia.

The New Daily

ACCC to oppose Qantas' $614m acquisition of Alliance

After a nearly one-year review the competition watchdog says it has concluded that Qantas acquiring Alliance Aviation would reduce competition.

AAP

Qantas takeover of FIFO rival blocked amid competition concerns

The Qantas takeover of Alliance Aviation is in tatters after the competition regulator said it would oppose the $610 million deal.

The New Daily

Environmental advocates lodge ACCC complaint over 'ocean plastic' products

More consumer products are claiming to be made from recycled ocean or ocean-bound plastics, but green groups say the claims are difficult to prove and may be misleading consumers.

ABC News

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The New Daily

Scams cost Aussies $3 billion last year, with calls for co-ordinated response to scourge

It was the “hi mum” and the unpaid toll text message that was the most common. Reports of these two phishing scams rose 469 per cent.

ABC News

Australians lose record $3.1 billion to scams in 2022, as ACCC calls for tougher measures

Australians lost more than $3.1 billion to scams in 2022, a new record and an 80 per cent increase from 2021, according to a new report that has prompted fresh calls for banks to do more to protect consumers.

The Guardian - AU

Australians report record $3.1bn losses to scams, with real amount even higher, ACCC says

Investment fraud amounts for biggest share at $1.5bn, followed by remote access and payment redirection rorts

ABC News

Mount Gambier residents receive offers to buy their houses privately, but is it a scam?

When Mount Gambier resident Dee Bentley received a letter out of the blue offering to buy her house without going through a real estate agent, she was unsure if it was a scam or just a way for the buyer to get a bargain.

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The Guardian - AU

Morning Mail: Leeser says we need the Indigenous voice, crackdown on subscription ‘traps’, the Big Orange re-juiced

The Liberal MP says the party’s plan for symbolic recognition is ‘not enough’, while the ACCC wants to make it easier to cancel online subscriptions

The Guardian - AU

ACCC boss wants new powers to crack down on online businesses that make it hard to cancel subscriptions

Gina Cass-Gottlieb calls for a prohibition on unfair trade practices to protect Australians from ‘manipulative practices’

The Guardian - AU

ACCC rejects claims gas price cap and safeguard mechanism harming new investment

Chair Gina Cass-Gottlieb says it’s not ‘accurate’ to claim the government’s policies were making Australia uncompetitive

The New Daily

ACCC boss ramps up pressure on anti-competitive mergers

The consumer watchdog says it needs bolstered powers to stop takeovers that allow firms to dominate markets with scant competition.

ABC News

Experts say AI scams are on the rise as criminals use voice cloning, phishing and technologies like ChatGPT to trick people

Artificial intelligence is getting better at pretending to be human, and scammers are taking advantage.

The Guardian - AU

Melbourne principal says schools struggling to combat vaping as minister blasts ‘public health menace’

Nicotine-addicted students are reportedly struggling with concentration and behaviour and are leaving class to vape

AAP

'Tough customer': Former ACCC boss heads toll review

Former ACCC boss Professor Allan Fels says he won't be looking to overturn existing contracts with toll operators as he negotiates a better deal for drivers.

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