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The Latest Breaking News from Southwest Airlines

The story behind Southwest's terrible, horrible, no-good, very bad week

A winter storm was only the "catalyst" behind this week's air travel chaos.

Fortune

US government to review ‘unacceptable’ cancellations by Southwest Airlines as travel chaos continues

Thousands of flights have been cancelled amid frigid weather across United States

The Independent UK

Trying to rebook your Southwest flight for before 2023? You might have some trouble

DALLAS — Some travelers may ring in the new year somewhere different than they planned after Southwest Airlines’ holiday season meltdown has prevented passengers from rebooking their cancelled flights until 2023.

Tribune News Service

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Southwest Airlines cancels 70 per cent of flights amid winter Storm Elliott

“In all likelihood, we’ll have another tough day tomorrow as we work our way out of this,” CEO says

The Independent UK

Will labor strife led by pilots become the airline industry’s next big obstacle?

The big challenges of 2022 — COVID and inflation — posed no obstacle to travelers, but finding enough pilots slowed down the travel recovery.

Tribune News Service

Southwest cancels 62% of flights, leaving holiday travelers stranded nationwide

Southwest Airlines canceled almost two-thirds of its flights Tuesday, remaining hobbled by a massive winter storm that most major rivals were able to recover from with greater ease.

Tribune News Service

Why Southwest is canceling more flights after winter storm meltdown

The airline expects a tough week ahead for travelers.

Axios

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Southwest Airlines apologizes as DOT announces probe into holiday cancellations

Southwest Airlines apologized to customers Monday after canceling more than 2,700 flights nationwide — more than two-thirds of its schedule — as it tries to recover from an operational meltdown stretching back to an arctic storm on Thursday.

Tribune News Service

DOT to scrutinize Southwest after high rate of cancellations - Roll Call

The Transportation Department announced that it will investigate Southwest Airlines' onslaught of cancellations Monday and Tuesday.

Roll Call

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Airline cancels more than two-thirds of scheduled flights over Christmas break amid a devastating winter storm.

Al Jazeera

DOT to probe Southwest cancellations that stranded flyers

The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people

The Independent UK

Transportation Department to review Southwest Airlines' mass cancellations of holiday flights

The DOT says it's "concerned by Southwest's unacceptable rate of cancellations and delays."

Axios

Southwest cancels 5,400 flights in less than 48 hours in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

WEKU

Southwest cancels more than 2,800 flights in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

WEKU

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Chicago Sun-Times

Frustration and baggage mount at Midway in post-Christmas Southwest Airlines chaos

Hundreds of flight cancellations and delays along with rerouted passengers make for an unhappy day at the airport for weary travelers.

WEKU

Airlines have started rebooking flights across the U.S. as winter weather intensifies

Several airlines are waiving the fees to change flights as snow storms, high winds and low temperatures are expected across the U.S.

Tribune News Service

One of Southwest Airlines’ biggest employee groups approves new contract

Southwest Airlines customer service agents have agreed to a new contract with a 25% pay raise over four years after twice rejecting proposals.

The Independent UK

Southwest Airlines employee rescues little girl’s stuffed dog, sending photos of its travels

The passenger had been visiting Dallas with her mother

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Tribune News Service

Southwest Airlines brings back dividend as government aid restrictions expire

Dallas-based Southwest Airlines will give $428 million back to shareholders as it brings back its dividend after more than two years.

Tribune News Service

Airlines are finally admitting contrails are an environmental problem

Contrails — those lines of wispy white clouds that follow some jets — may not be so harmless.

The Independent UK

Passengers on flight spotted wearing anti-Semitic Burger King crown saying ‘Ye was right’

A woman sitting nearby photographed the pair

Tribune News Service

Judge orders Southwest Airlines to reinstate flight attendant fired over abortion views

A North Texas federal judge ordered Dallas-based Southwest Airlines to reinstate a flight attendant who claimed she was unfairly fired for airing her views against abortion, but cut her $5.3 million jury award to just over $800,000 to abide by federal limits.

Fortune

How CEOs can lead in a recession and come out stronger: 5 powerful strategies from corner-office veterans

Battle-tested business leaders from CVS, Southwest Airlines, Honeywell and other Fortune 500 companies share their best ideas for navigating a downturn.

The Independent UK

French bulldog escapes travel crate and frolics around plane cabin after owner falls asleep

‘Will this amenity be available on all flights?’ asks one customer

The Independent UK

‘Shame on you!’ Mother calls out Southwest Airlines staffer for ‘yelling at’ her son who was flying alone

‘I stayed behind crying, calling my husband and saw them talking and laughing about my situation,’ complains parent

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