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The Latest Breaking News from Bob Jordan

Southwest Airlines Has a Plan (Beyond Big Boarding Changes)

The beleaguered airline has aggressively been trying to address its shortcomings.

The Street

Southwest Airlines details plan to prevent another winter meltdown

Three months after a travel meltdown plagued Dallas-based Southwest Airlines, the carrier is rolling out what it hopes to be its redemption: a three-part plan to boost operations.

Tribune News Service

Southwest withholding details on holiday meltdown, senator charges

Sen. Maria Cantwell (D-Wash.) has been seeking details from Southwest since February.

Politico

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Southwest Airlines Slaps Passengers, Pilots in the Face

The airline's chief operating officer appeared before the U.S. Senate and what he said should make you mad (the airline's pilots certainly are).

The Street

Where’s Bob? Southwest Airlines CEO’s absence becomes a talking point in Senate hearing

Southwest Airlines CEO Bob Jordan was conspicuous by his absence from Thursday’s U.S. Senate committee hearing into the carrier’s December holiday meltdown.

Tribune News Service

Southwest Airlines lowers requirements for new pilots

Southwest Airlines will cut the number of turbine engine hours needed for new hire pilots in half, making it easier for regional airline pilots and others that have flown professionally to get on board.

Tribune News Service

How Southwest Airlines plans to soothe business customers soured by holiday meltdown

Southwest Airlines is continuing its push to win back customers left wary by the airline’s epic holiday meltdown stranded millions of travelers all over the country.

Tribune News Service

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Southwest Makes a Major Change to Its Boarding Process

The disgraced carrier keeps hoping you'll forget about those thousands of cancelled flights.

The Street

Making travel plans? Southwest’s holiday meltdown may be a sign of air travel drama to come

LOS ANGELES — Thousands of canceled flights. Countless separated bags. Millions of angry passengers.

Los Angeles Times

Southwest Airlines leaders defend tech, schedules and staffing after holiday meltdown

Southwest Airlines’ top executives say the company’s technology, staffing and scheduling plans didn’t fail in late December, even after a holiday meltdown in which 16,700 flights were canceled and the carrier forced the shutdown of two-thirds of its operations.

Tribune News Service

Southwest's CEO and CFO face investors for the first time following the holiday travel deluge

“While I’m not proud of what happened, I am very proud of our people," Southwest CEO Bob Jordan said.

Fortune

Southwest Airlines Explanation For Holiday Disruptions Is Underwhelming

Southwest detailed the reasons for the 16,700 flights it had to cancel over a ten day period in December.

The Street

Jim Cramer Demands Answers From Southwest's CEO After Touting Company

He went right at him.

The Street

Southwest faces investigation over holiday travel disaster as it posts a $220M loss

The Department of Transportation says it is looking into the airline's flight scheduling practices and will hold it accountable for refunds. The 16,700 canceled flights cost Southwest $800 million.

WEKU

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The Street

Southwest Airlines Flight Cancellation Chaos Hits Outlook

"I am deeply sorry for the impact to our employees and customers," said Southwest CEO Bob Jordan.

Tribune News Service

DOT investigating if ‘unrealistic scheduling’ at Southwest Airlines led to meltdown

U.S. Department of Transportation officials are investigating Dallas-based Southwest Airlines over whether the carrier’s holiday meltdown that stranded millions of travelers was caused by overscheduling flights.

Tribune News Service

Southwest Airlines sending ‘gratitude pay’ to workers after holiday meltdown

Southwest Airlines is sending millions of dollars in ‘gratitude pay’ to workers after the historical meltdown that led to 16,700 flight cancellations in late December.

The Street

Southwest Airlines CEO Asks (Begs) Customers for Forgiveness

Following the airline's holiday debacle, the CEO just wants one more chance.

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Tribune News Service

Southwest Airlines CEO Bob Jordan talks about the holiday meltdown and what comes next

Southwest Airlines faced another potential crisis just two weeks after its holiday meltdown as the FAA shut down all flights in the U.S. for nearly two hours last Wednesday.

Tribune News Service

Everything ‘is on the table’ as Southwest Airlines CEO tries to prevent another meltdown

Southwest Airlines has hired an outside firm to figure out what it needs to prevent another cancellation meltdown like the one over the holidays and “everything that we need to do to mitigate risk is on the table,” CEO Bob Jordan said Thursday.

Tribune News Service

Wall Street investors shrug off Southwest Airlines’ holiday meltdown

Southwest Airlines has regained most of the value it lost on Wall Street when its operations cratered in late December and left hundreds of thousands of passengers without flights around Christmas.

Irish Independent

‘The most severe airline disruption since 9/11’ – can Southwest recover from its holiday meltdown?

“Accident waiting to happen” is never a good phrase to hear in the context of aviation.

The Independent UK

Can airline darling Southwest recover from a holiday meltdown of its own making?

Simon Calder loves the carrier that Herb Kelleher founded in Texas in 1971. But there are limits

Tribune News Service

Southwest crisis reveals clubby world of airline leaders

The operational chaos that engulfed Southwest Airlines Co. over the busy holiday period was a crisis decades in the making.

Tribune News Service

Southwest’s holiday meltdown was decades in the making

Are you done with Southwest Airlines, after your Christmas and New Year’s travel was ruined by the airline?

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