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The Latest Breaking News from Southwest Airlines

How Southwest Airlines ground to a halt, leaving more passengers stranded than other big carriers

Analysts say Southwest’s point-to-point flight system, antiquated technology, go-it-alone ticketing and overworked employees led to massive holiday breakdown.

Chicago Sun-Times

Stranded holiday travelers resort to Greyhound and car rentals, hoping to get home by 2023

The arctic blast that started Thursday couldn’t have come at a worse time for the holiday travelers who were left stranded in airports across the U.S.

Tribune News Service

Transportation Department to scrutinize Southwest after high rate of cancellations

WASHINGTON — The U.S. Department of Transportation announced it will investigate Southwest Airlines’ onslaught of cancellations that stranded thousands of travelers and their luggage at airports and wreaked havoc on holiday plans.

Tribune News Service

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Southwest Airlines’ holiday meltdown brings on federal investigation

The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.

The Texas Tribune

Southwest Airlines will fly one-third of its scheduled flights this week, and customers are furious

Southwest stock has dropped 6% after the airline canceled two-thirds of its flights this week.

Fortune

The blizzard is just one reason behind the operational meltdown at Southwest Airlines

Southwest isn't the only airline experiencing delays and cancellations, but it is by far the worst-hit, with about 5,500 of its flights canceled across the country in the last two days.

WEKU

The story behind Southwest's terrible, horrible, no-good, very bad week

A winter storm was only the "catalyst" behind this week's air travel chaos.

Fortune

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US government to review ‘unacceptable’ cancellations by Southwest Airlines as travel chaos continues

Thousands of flights have been cancelled amid frigid weather across United States

The Independent UK

Trying to rebook your Southwest flight for before 2023? You might have some trouble

DALLAS — Some travelers may ring in the new year somewhere different than they planned after Southwest Airlines’ holiday season meltdown has prevented passengers from rebooking their cancelled flights until 2023.

Tribune News Service

Southwest Airlines cancels 70 per cent of flights amid winter Storm Elliott

“In all likelihood, we’ll have another tough day tomorrow as we work our way out of this,” CEO says

The Independent UK

Will labor strife led by pilots become the airline industry’s next big obstacle?

The big challenges of 2022 — COVID and inflation — posed no obstacle to travelers, but finding enough pilots slowed down the travel recovery.

Tribune News Service

Southwest cancels 62% of flights, leaving holiday travelers stranded nationwide

Southwest Airlines canceled almost two-thirds of its flights Tuesday, remaining hobbled by a massive winter storm that most major rivals were able to recover from with greater ease.

Tribune News Service

Why Southwest is canceling more flights after winter storm meltdown

The airline expects a tough week ahead for travelers.

Axios

Southwest Airlines apologizes as DOT announces probe into holiday cancellations

Southwest Airlines apologized to customers Monday after canceling more than 2,700 flights nationwide — more than two-thirds of its schedule — as it tries to recover from an operational meltdown stretching back to an arctic storm on Thursday.

Tribune News Service

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Roll Call

DOT to scrutinize Southwest after high rate of cancellations - Roll Call

The Transportation Department announced that it will investigate Southwest Airlines' onslaught of cancellations Monday and Tuesday.

Al Jazeera

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Airline cancels more than two-thirds of scheduled flights over Christmas break amid a devastating winter storm.

The Independent UK

DOT to probe Southwest cancellations that stranded flyers

The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people

Axios

Transportation Department to review Southwest Airlines' mass cancellations of holiday flights

The DOT says it's "concerned by Southwest's unacceptable rate of cancellations and delays."

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WEKU

Southwest cancels more than 2,800 flights in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

WEKU

Southwest cancels 5,400 flights in less than 48 hours in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

Chicago Sun-Times

Frustration and baggage mount at Midway in post-Christmas Southwest Airlines chaos

Hundreds of flight cancellations and delays along with rerouted passengers make for an unhappy day at the airport for weary travelers.

WEKU

Airlines have started rebooking flights across the U.S. as winter weather intensifies

Several airlines are waiving the fees to change flights as snow storms, high winds and low temperatures are expected across the U.S.

Tribune News Service

One of Southwest Airlines’ biggest employee groups approves new contract

Southwest Airlines customer service agents have agreed to a new contract with a 25% pay raise over four years after twice rejecting proposals.

The Independent UK

Southwest Airlines employee rescues little girl’s stuffed dog, sending photos of its travels

The passenger had been visiting Dallas with her mother

Tribune News Service

Southwest Airlines brings back dividend as government aid restrictions expire

Dallas-based Southwest Airlines will give $428 million back to shareholders as it brings back its dividend after more than two years.

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