The Latest Breaking News from Southwest Airlines

A Muslim advocacy group is accusing Southwest Airlines of denying a Maryland worker’s request for a schedule change so he could attend a Friday prayer meeting and then firing him when he took a day off.

More than 4 of every 5 U.S. domestic flights departed on time in November 2022.

A mother and her daughter, who were late to board their plane, demanded fellow passengers hand over their seats - delaying the flight for a for a full hour before they were removed.

Southwest Airlines’ December meltdown opened the door for lawmakers and consumer advocates to push for more regulation and passenger protections. But at what cost?

Southwest Airlines CEO Bob Jordan was conspicuous by his absence from Thursday’s U.S. Senate committee hearing into the carrier’s December holiday meltdown.

Southwest Airlines has reimbursed more than 273,406 passengers since its December meltdown that left millions of passengers stranded, more than 96% of all requests submitted so far.

Southwest Airlines chief operating officer Andrew Watterson said an upgrade to its crew scheduling software will be ready to go Friday after two rounds of testing, which should help fix some of the problems that led to a cascade of cancellations over the winter holidays.

Congress is hearing today about the December meltdown at Southwest Airlines

The airline's problems set off an intense round of scrutiny from both fliers and the federal government.

NPR obtained Chief Operating Officer Andrew Watterson's prepared testimony for his scheduled appearance before a Senate committee to discuss what led to thousands of flights being canceled.

The meltdowns that recently brought flights to a halt have prompted lawmakers to draft new rules for airlines. The changes would give travelers at least $1,350 if bumped from an overbooked flight.