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The Latest Breaking News from Services Australia

Robodebt royal commission told Human Services staffers attempted to influence ombudsman report into troubled scheme

A bureaucrat who helped manage the Robodebt "crisis" in 2017 tells a royal commission it is "normal practice" for public servants to provide wording to independent statutory bodies investigating government programs.

ABC News

Services Australia digital experience 'likely to get worse' with contractor cuts: Fletcher

At least 400 contractors were told their employment was ending on December 2.

The Canberra Times

‘You are being misled’: the Centrelink worker who tried to stop robodebt as it started

Exclusive: As the disastrous program gathered pace, Colleen Taylor reached out to her boss with strong concerns, only to be dismissed as overly sympathetic to welfare recipients

The Guardian - AU

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Bill Shorten reveals review into Stuart Robert ‘lobbying scandal’ claims

The former Coalition minister denies he influenced government contracts, declaring in parliament he had ‘zero involvement’

The Guardian - AU

Integrity bill passes lower house as new accusations emerge

The government is a step closer to achieving a signature campaign pledge after the bill for its integrity body passed the lower house.

The New Daily

Services Australia forced to review hiring process after 11 promotions overturned

The agency said it has "refocused" its processes after the promotions watchdog's slap on the wrist.

The Canberra Times

Robodebt: key public officials and debt collectors to appear as royal commission kicks off

Inquiry into botched Centrelink debt recovery scheme starts its first round of hearings on Monday

The Guardian - AU

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Ask the Expert: How to invest in this under-utilised reverse mortgage arrangement

For those that are age pension or older it’s a great option if you want to receive regular additional income.

The New Daily

Brutal dressing down at Centrelink inquiry

Public hearings into the robodebt scandal are fast approaching but the royal commission is still waiting for a stack of important documents.

AAP

Optus tells Victorians whose licences were exposed in data breach to register with roads body

Optus yet to give specific information about what to do next to those who used Queensland driver’s licences or a passport to sign up

The Guardian - AU

Staff at security firm G4S on alert after tax numbers and bank details posted online following hack

Exclusive: Ransomware attack on Port Phillip prison revealed in July led to data being posted in mid-September with staff told details this week

The Guardian - AU

Optus unveils hack review amid public fury

Optus has unveiled an external review of its hack as the public and ministers vent their fury at the telco.

The New Daily

Optus launches external review of breach

Optus will commission an independent, external review of its security systems, controls and processes following a significant cyber attack.

AAP

Optus under fire from government over delaying information handover

The government has stepped up pressure on Optus to immediately hand over the information it has on people whose data was breached by the hacking of the telecommunications giant.

The Conversation

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ABC News

Federal government calls on Optus to 'step up' handling of cyber-attack, says telco has yet to provide critical information

The federal government says Optus has not yet provided government agencies with critical information about customers who had their Medicare or Centrelink details exposed.

Pedestrian.tv

‘Simply Not Sufficient’: The Govt Has Slammed Optus For Being Slack Not Cooperating With It

“We seek Optus to step up its communication and transparency with government.”

ABC News

Accountants report spike in hackers lodging false tax returns, superannuation claims

With almost half the adult population of Australia affected by the Optus security breach, questions are swirling about how stolen identity data can be misused.

The Guardian - AU

‘A bit of a joke’: single mother of four scarred by robodebt scandal ends up with 96 cents compensation

Data shows about 45% of victims will get less than $100 of the $1.8bn settlement and 5% will get less than $10

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ABC News

ACCC considering issues raised over retailer Urban Rampage's use of Centrepay in disadvantaged communities

Operating across eight towns with large Indigenous populations, the clothing and homewares retailer has been slammed by financial counsellors over its business practices, which they say are predatory and exploit welfare recipients.

The Guardian - AU

How can I get higher Medicare rebates and what is the extended safety net?

As bulk-billing in Australia declines, many families and couples are not aware they could be eligible for higher Medicare rebates

Pedestrian.tv

The Govt Froze About $10.5M Of Disaster Relief Cash Bc Of ‘Scumbags’ Trying To Rort The System

Services Australia picked up over 27,000 suspicious applications in the last six months.

ABC News

Centrelink communications 'like an alien language' for Australians of migrant backgrounds

Australians from migrant backgrounds are frustrated with confusing communication from Centrelink, sometimes leading to debts and other misunderstandings.

ABC News

Funeral insurer Youpla 'grew and grew' off welfare payments, then collapsed

In 2013, the government was warned that allowing funeral insurers to access Centrelink payments could end badly for customers. Almost a decade later, it did.

The Guardian - AU

Warning over Centrelink call centres as Services Australia slashes contracts

Exclusive: Agency says decision to cut outsourced workload by 30% is due to reduced demand as unions warn of longer wait times

ABC News

Robyn is one of 11 Australians who died after receiving the AstraZeneca vaccine. Her family speaks for the first time

Speaking publicly for the first time, her family say they fully support the COVID-19 vaccine rollout, but believe the government should have had a better plan to support families like theirs.

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