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The Latest Breaking News from JD Power

'Black eye for the company': How Ford is fixing spate of quality problems

Kevin Mamajek already had waited nearly eight months for his Mustang Mach-E when he got a call from the dealership telling him he'd have to wait a little longer.

Tribune News Service

Buick tops JD Power Initial Quality Study as vehicle problems rise

General Motors Co.'s Buick brand topped J.D. Power's 2022 Initial Quality Study in a year in which pandemic-related disruptions caused overall results to decline.

Tribune News Service

Tesla Has Highest Owner Rating Based On Data From Multiple Sites

A driver's ed website compiled data from multiple car owner rating websites and determined that Tesla owners appear more satisfied than owners of rival cars.

InsideEVs

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Pilot shortages, fuel prices and Covid: US braces for travel chaos

US sees rise in travel after ‘two years of pent-up demand’ – but issues continue to cloud the industry

The Guardian - US

New EVs raise consumer interest but skeptics remain, JD Power study finds

With a number of new electric vehicles entering the U.S. market, auto shoppers are more likely than ever to consider going electric, according to a J.D. Power 2022 U.S. Electric Vehicle Consideration Study released Thursday.

Tribune News Service

Airline passenger satisfaction declines in JD Power ranking

The frustrations of congested airport terminals and crowded planes are returning on top of the lingering effects of the COVID-19 pandemic.

Tribune News Service

JD Power: EV Startups Can't Match Tesla & Legacy Auto's Smartphone Apps

Tesla's helpful smartphone app is widely used, as are apps from legacy brands. Sadly, owners of other EVs are dissatisfied with app functionality and speed.

InsideEVs

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Tesla's Level 2 Home Charger Tops JD Power Customer Study

Tesla's Level 2 home charging system is pricier than rivals, but it offers better performance, and owners ranked it at the top of the list for satisfaction.

InsideEVs

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