The Latest Breaking News from JD Power

A Mercedes-Benz Mercedes-AMG G-Class driver is inadvertently convincing others not to buy one of the vehicles the company markets as a "luxury icon." 

Fewer EV drivers have to deal with broken chargers, but owners aren’t thrilled with the costs, especially at Tesla Superchargers.

Buying an SUV should mean reliability, comfort, and confidence on the road. But some models carry a hidden cost: frequent breakdowns and expensive repairs, instantly turning your “happy drive” into a headache. In this article, we highlight five unreliable SUVs notorious for recurring issues and owner frustration. By learning which…

The latest J.D. Power study shows that car insurance is a buyer’s market right now, as providers focus on retaining customers.

We all love the idea of advanced car features—after all, who wouldn’t want gesture controls or self-parking? But here’s the catch: studies show many of these high-tech add-ons end up just taking up space. As automakers add more, they boost the sticker price, yet owners often never turn them on.…

After years of declining public EV charging reliability, the first quarter of 2025 brings good news. Let's just hope it's not a fluke.

In a viral video, Kira (@therealest_kira), who writes in the caption that she drives a ‘06 Toyota Avalon, says she went to the mechanic to see how much it would cost to get her brakes and rotors replaced. “Tell me why it’s $1,243.24?” she says. 

Despite the uncertainty over tariffs on auto imports and parts and a new House Republican bill aiming to eliminate federal EV tax credits, Americans are continuing to show strong appetite for electric vehicles. Demand has held steady compared to the same period last year, according to a new study from…

With bookings down, customer service might be more important this year.