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The Latest Breaking News from Evri

Evri’s phone number is even harder to find than my parcel

It takes real detective work to track down a way to contact the courier after an order fails to turn up

The Guardian - UK

MP calls for Government to investigate Evri after miserable Christmas delivery delays

The MP has already written to Evri (formerly known as Hermes) demanding an 'urgent explanation' for delivery problems over the past months

Chronicle Live

'Evri kept ignoring me so I told them their driver set my house on fire'

Sania Shah told Evri that a delivery driver set her house on fire just to get the company to respond

Manchester Evening News

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'I got Evri to deal with lost parcel by pretending courier set my house on fire'

Sania's calls and emails had been ignored every day for a month, until she told Evri their courier had burnt her house down

Wales Online

Woman sick of chatting to Evri robot faked house fire to get through to a human

A woman, who was trying to chase a refund from Evri as they'd failed to successfully deliver parcels from her small business, had to go to extreme measures to speak to a person

Daily Mirror

From ponds to bins, Christmas delivery disasters revealed

We look at what you can do now if you are still waiting for a parcel which was caught up in December's courier chaos

Chronicle Live

Evri apologises for delivery delays: What to do if your parcel is delayed

This is Evri’s second apology. They previously apologised on November 2022 over delayed parcels.

Evening Standard

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Courier service Evri apologises for parcel delivery delays across UK

It said staff shortages, Royal Mail strikes and bad weather had contributed to the problems

Liverpool Echo

Evri sends message to shoppers after Christmas delivery delays

Some customers are still waiting for their parcels to be delivered

Manchester Evening News

Evri customer 'absolutely gutted' as £150 advent calendar arrives with all items missing

Charlie Marie treated herself to an advent calendar by Charlotte Tilbury that was supposed to contain 12 high-value make-up and skin products - but when she received the calendar it was empty

Daily Mirror

Amazon, Royal Mail and Evri on how to spot and protect yourself from delivery scam texts

Amazon, Royal Mail, Evri (Hermes), DHL and DPD all have tips for spotting a dodgy text pretending to be from them

Chronicle Live

Royal Mail strike: Worst delivery firms revealed as workers walk out

Shoppers warned not to rely on online orders for Christmas gifts

The Independent UK

Mum claims Evri courier stole Christmas gifts and sold them at car boot sale

As Christmas draws closer, many people are becoming concerned as parcels fail to turn up. One woman has claimed that an Evri courier has stolen her parcel and found it at a car boot sale.

Edinburgh Live

Moment Christmas Grinch is caught on CCTV stealing package hidden under wheelie bin

A Boohoo parcel was left outside a home under a wheelie bin by an Evri delivery driver, before being stolen moments later by a stranger who was caught on the family's CCTV

Daily Mirror

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Chronicle Live

Most searched for products of 2022 include air fryers, dehumidifiers and more - here are the best deals

Air fryers, dehumidifiers and log burners amongst most sought-after items as households try to reduce the cost of bills

Liverpool Echo

Christmas 'angel' posts sweet note through door after rescuing Evri delivery

The stranger spotted the parcel and moved it out of view so it wouldn't get stolen

Wales Online

Evri Christmas delivery rescued by mysterious hero who left sweet note

The anonymous letter writer explained they had hidden the Christmas gift because they 'didn't want someone to steal it'

Daily Mirror

Evri parcels 'fall on workers' at 'stacked' depot as health and safety watchdog called in

The Health and Safety Executive has been called in to investigate the claims of huge parcel towers, and bosses at the Plymouth warehouse have been told to make changes

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Chronicle Live

Rebooking delivery through EVRI, DPR, Royal Mail and Amazon if you're not in for package

If a package is on its way and you are not in for the delivery, you can often redivert them to neighbours, shops, Post Offices or delivery offices

Wales Online

The final delivery dates for Christmas shopping including Amazon, DPD, Evri and Royal Mail

Planning ahead is key this year

Liverpool Echo

Christmas shopping final delivery dates for Amazon, DPD, Evri, Royal Mail and more

The big day is fast approaching and last minute Christmas shoppers are running out of time

Daily Record

Mum claims Christmas gifts were stolen by Evri courier and sold at car boot sale

The woman alleges her missing parcel turned up on sale, 60 miles away from her house.

The Independent UK

Evri castigated by customers after parcels ‘dumped’ and ‘missing’ in week before Christmas

Social media has been flooded with complaints, with customers accusing delivery personnel of misplacing or losing packages

The Independent UK

Royal Mail strike: Worst delivery firms revealed as workers walk out

Shoppers warned not to rely on online orders for Christmas gifts

Daily Mirror

Angry online shopper claims parcels 'were stolen by Evri driver and sold at boot sale'

The mum from Great Yarmouth, Norfolk was shocked to receive a photo of clothes she bought online and due to be delivered by Evri were being sold at a car boot sale.

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