The Latest Breaking News from Evri

The UK’s most impersonated brands are Royal Mail and Evri, the study for TransUnion found.

The last few months have been busy for Royal Mail. In late April, Czech businessman Daniel Kretinsky’s EP Group acquired its parent company, International Distribution Services, for £3.6 billion – a value well below the May 2021 peak of £6 billion.

The new roles are set to bring its total self-employed courier network to 33,000, its highest number.

The two operations will bring together more than 30,000 couriers and van drivers

German-owned DHL Group will acquire a ‘significant minority stake’ in Evri as part of the deal.

LET’S UNPACK THAT: From leaving packages in rubbish bins to lobbing them over the fence, delivery drivers have gained a certain... reputation over the past five years. Felicity Martin investigates this rapid decline in customer service and asks whether there’s anything we can do about it as consumers

InPost, which has 10,000 parcel lockers in the UK, said the deal will help it ‘revolutionise’ the delivery market.

More than 75% of Britons say they are frustrated with poor service, and chatbot ‘helpers’ aren’t helping. Our consumer champion considers the problem – and how you can complain much more effectively

A director repeatedly refused to recognise whistleblower complaints read to him by MP Liam Byrne during a business and trade committee session.