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The Latest Breaking News from Centrelink

AGL overcharged customers after services were stopped

A Federal Court judge has ruled against energy provider AGL, finding it contravened national rules by overcharging customers.

AAP

Centrepay report that found major failings ‘ignored’ by successive Coalition governments, author says

Anna Buduls says her 2013 report, which found major failings with controversial debit system, was mostly forgotten about

The Guardian - AU

Media exposure has forced the government’s hand on Centrepay. The contrast with robodebt could not be more stark

The Centrepay revelations should shock Australians – but not the government, after years of complaints about financial exploitation

The Guardian - AU

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Aurora australis may be visible, BoM says – as it happened

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The Guardian - AU

Aneeta’s violent husband tried to sabotage her Australian visa application. She’s one of hundreds to secure one anyway

On average, two people affected by family violence secure partner visas under special provisions every day. Advocates say many more need help

The Guardian - AU

1 July changes: tax cuts, Centrelink indexation and everything else coming for 2024-25

Stage-three tax cuts begin in the new financial year, while a vape ban and paid parental leave reforms also kick in

The Guardian - AU

Jobless ex-NRL star avoids conviction for AVO breach

Former NSW State of Origin player James Roberts has been told to prove an AVO breach was out of character as he avoids a conviction.

AAP

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'How can I make a better life?': ACT refugees struggle to find their feet

Support organisations say they are overwhelmed with demand.

The Canberra Times

'Never been harder': job seekers barely scraping by

The cost of rent, food, and petrol are taking a toll on people living on Centrelink payments and forcing them to skip meals and make other difficult choices.

AAP

Average jobseeker has $135 weekly shortfall on basic costs, report finds

Often nothing left for other necessities or emergencies, Anglicare says, with Centrelink payment levels ‘trapping people in poverty’

The Guardian - AU

Australian job providers under investigation for demanding payslips from jobseekers

Action comes after a Guardian inquiry in April revealed private providers were using extreme methods to retrieve payslips and claim public money

The Guardian - AU

New Services Australia boss to face big test at estimates

David Hazlehurst began in the agency on January 8.

The Canberra Times

Centrelink mutual obligations: budget changes tipped to prevent 1m jobseeker suspensions a year

Announcements are ‘good steps’ to reduce harms caused by employment services system but fall short of the overhaul required, advocates say

The Guardian - AU

Payslip wars: Australian jobseekers suffer harassment in ‘a crazy system that doesn’t work for anyone’

Private job providers can claim public money when jobseekers find work. But they need their payslips to do so, and some resort to extreme methods to get them

The Guardian - AU

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The Guardian - AU

Urban Rampage banned from using Centrepay to sign up mostly Indigenous customers to credit arrangements

Asic finds arrangements posed ‘significant risk’ of financial hardship but clothing store says it will appeal ‘racist and paternalistic decision’

AAP

Centrelink claims backlog slashed after hiring blitz

More than 500,000 claims made to Services Australia have been removed from the backlog in just 10 weeks.

The Guardian - AU

Second energy firm wrongly received money from welfare payments under Centrepay scheme

Services Australia is working with Ergon to return overpayments, prompting fears the issue first identified at AGL could be widespread

The Guardian - AU

Job providers receiving millions of dollars for positions found by jobseekers themselves

Welfare advocates say there is ‘simply no reason’ for $3.6m in payments over past five years to agencies when jobs were found prior to engaging their service

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The Guardian - AU

‘I just kept paying’: Indigenous people are being exploited by businesses using Centrepay debit scheme

Many of those who sign up are from regional or remote communities, speak English as a second or third language and have limited access to clothing, household goods and services

The Guardian - AU

‘I had no access’: ex-residents of controversial rehab centre say welfare payments were taken against their wishes

Guardian Australia investigation reveals role of Centrepay in controlling income of residents at WA religious centre Esther House

The Guardian - AU

Energy giant wrongly received thousands from welfare payments of former customers under Centrelink scheme

Exclusive: Calls to overhaul controversial Centrepay debit system that diverted $700,000 to AGL and helped prop up Perth-based gay conversion centre

The Guardian - AU

Disability pension claims blew out to more than 80 days on average at the end of last year, data reveals

Department of Social Services figures show some areas had average wait times of more than 200 days between September and December

The Guardian - AU

Morning Mail: ‘Oppressive’ Centrelink suspensions; Asio defends targeting autistic boy; Dunkley byelection fallout

Asio boss insists agencies don’t radicalise people after criticism of an undercover operation

The Guardian - AU

Brain tumour patient had Centrelink payments suspended while in hospital recovering from surgery

Australian Council of Social Service says ‘unconscionable’ case shows why mutual obligations system must be ‘replaced with a fair system’ for jobseekers

The Guardian - AU

Morning Mail: bulk-billing decline mapped, water battery breakthrough, Trump asset threat

Analysis of government data shows fall in GP clinics where all costs are covered; RMIT researchers take a step towards green, recyclable ‘water batteries’

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