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The Latest Breaking News from ACCC

Microsoft Under Fire In Australia After Watchdog Says Tech Giant Misled 2.7 Million Users Into Paying Higher Fees After AI Copilot Integration

Australia's competition watchdog has taken Microsoft Corp. (NASDAQ:MSFT) to court, alleging the company misled millions of customers into paying more for its Microsoft 365 subscriptions after bundling them with its artificial intelligence tool, Copilot.

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

The Guardian - AU

'Slam dunk': Microsoft sued for misleading Aussie users

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

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AI is using your data to set personalised prices online. It could seriously backfire

You check prices online for a flight to Melbourne today. It’s $300. You leave your browser open. Two hours later, it’s $320. Half a day later, $280. Welcome to the world of algorithmic pricing, where technology tries to figure out what price you’re willing to pay.

The Conversation

Top Bupa staff awarded $14m in bonuses despite insurer admitting to misleading thousands of Australians

Exclusive: Mandatory company disclosures show one bonus amounted to $2.5m, more than double their annual salary

The Guardian - AU

A new soft plastics recycling scheme is replacing Australia’s failed REDcycle. Will it mean consumers have to pay more?

A consortium of manufacturers aims to fund the sorting and processing of soft plastics for reuse – but critics say it will pass costs on to consumers

The Guardian - AU

AI deployed to flush out business conspiracies

Companies teaming up when bidding for more than $42 billion worth of public work have been warned as the consumer watchdog sets AI on collusive behaviour.

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Australian Market Struggles With Closing Top Deals

Australian Market Struggles With Closing Top Deals

Australia’s inability to close top MA deals is becoming a growing frustration. The collapse of Abu Dhabi National Oil Company’s (ADNOC) $18.7 billion takeover bid for Santos (OTCPK: SSLZY) (the nation’s biggest supplier of natural gas) earlier this month is just the latest example. Valuation disputes, regulatory hurdles, and unexpected…

Chloe Baradinsky Rejects New Claims Of Discounted Afghanistan Trip

Chloe Baradinsky Rejects New Claims Of Discounted Afghanistan Trip

Chloe Baradinsky is facing another wave of scrutiny after new claims reignited controversy around her travels in Afghanistan.

Good Guys in bad books for dodgy promotions

Good Guys in bad books for dodgy promotions

One of Australia's largest electronics suppliers has been ordered to pay $13.5 million in fines after millions of texts were sent with misleading information.

I don’t want to pay a card fee but the business won’t accept cash instead. Is this legal?

I don’t want to pay a card fee but the business won’t accept cash instead. Is this legal?

Australian businesses do not have to offer a cost-free way of paying, policy professional Kat George writes. But it’s a good time to make your voice heard on this issue

The Guardian - AU

Deaf, non-verbal man among 'inexcusable' Optus targets

Deaf, non-verbal man among 'inexcusable' Optus targets

Optus is hoping a court will approve a $100 million fine after it engaged in "unacceptable" sales tactics affecting Indigenous and disabled customers.

Veggie suppliers accused of fixing supermarket prices

Veggie suppliers accused of fixing supermarket prices

An alleged vegetable cartel has been exposed, accused of fixing prices in Aldi, which one expert says could lead to greater transparency and lower prices.

Google Slapped With $36 Million Fine Amid Anti-Competitive Practices In Australia

Alphabet‘s Google (NASDAQ:GOOG) (NASDAQ:GOOGL) has agreed to pay a hefty fine of $36 million in Australia. This comes after allegations of anti-competitive practices involving the country’s two largest telecom companies.

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Google cops $55m fine for search engine deals on phones

Google engaged in anti-competitive behaviour when it asked telcos to install only its search engine on phones, Australia's competition watchdog says.

The Guardian - AU

Qantas cancels flights at double the rate of Virgin, competition watchdog finds

Airlines have also been raising fares despite downward pressure on costs from falling jet fuel prices, ACCC says

The Conversation

From ‘reef-friendly’ sunscreens to ‘sustainable’ super, greenwashing allegations are rife. Here’s how the claims stack up

Going “green” is not just good for the environment and climate, it can also be great for business. Consumers increasingly demand eco-friendly goods and services, and are willing to pay more for them.

The Guardian - AU

Online shoppers warned of ‘dangerous’ weight-loss scam as ‘ghost stores’ impersonate real people to sell Ozempic-like treatments

Dietitian Lyndi Cohen says her likeness is being ‘abused and misrepresented’ as websites posing as Australian businesses claim to offer GLP-1 substances

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Bumpy ride for Webjet after $9m false advertising fine

Online travel agency Webjet has been ordered to pay $9 million in penalties for misleading customers about the price of flights and booking confirmations.

The Conversation

Will my private health insurance cover my surgery? What if my claim is rejected?

The Australian Competition Consumer Commission (ACCC) has fined Bupa A$35 million for unlawfully rejecting thousands of health insurance claims over more than five years.

The Conversation

Are ‘ghost stores’ haunting your social media feed? How to spot and avoid them

The offer pops up in your social media feed. The website is professional and the imagery illustrates an Australian coastal region, or chic inner-CBD scene.

Australia’s Consumer Watchdog Warns Of ‘Ghost Stores’ Scamming Online Shoppers

Australia's consumer watchdog has warned of alleged "ghost stores" scamming shoppers with misleading ads and dodgy products.

The Guardian - AU

Australian consumer watchdog issues public warning about ‘ghost stores’ and urges Meta and Shopify to crack down

ACCC says asking e-commerce platforms to act is more effective than traditional enforcement, given operators are mostly overseas and difficult to identify

Banana Boat & Hawaiian Tropic Sunscreens Sued By ACCC For Alleged Greenwashing

The Australian Competition and Consumer Commission (ACCC) has accused Banana Boat and Hawaiian Tropic of greenwashing in its products.

The Guardian - AU

An impending gas shortfall in eastern Australia? This is just gas market Groundhog Day

The ACCC has been running an inquiry into the sector since 2017 and has been saying the same thing every year. The answer is obvious

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