When it comes to luxury goods, Nordstrom is a popular retailer. However, for TikToker Maggie (@maggieeatsss), the path to getting her dream Coach bag was long, arduous, and unnecessarily sporty.
Her latest video on the matter, which has amassed 353,200 views, began by showing her initial TikTok, wherein she opened her Nordstrom package, only to discover a pink Athleta sports bra inside.
“Wait what the [expletive]?” she asks, bemused. “What the [expletive] is this?”
“No, No!” she wails. “This is not it!”
The camera then cuts to her inside the car, as she prepares to go back to the beginning.
Maggie starts by explaining that she ordered a suede Coach bag. However, as we saw in the video, that wasn’t what she received. Instead, she was given an Athleta sports bra, which, to add insult to injury, isn’t even sold at Nordstrom. Naturally, Maggie calls the retailer, who asks her to return the bra and arrange for the purse to be expedited.
The good news is, she finally got the bag, but the bad news is, she got yet another bra. “I can’t escape it,” she complained. “Now, I’m getting nervous.”
She then calls Nordstrom and tells a customer service rep about the bra—but it sounds like the rep was just as surprised as she was.
Sharing that she was scared of getting charged again, she concluded, “I’m so nervous – does anybody want a medium brown sports bra from Athleta? [Expletive]!”
Maggie didn’t immediately respond to The Mary Sue’s request for comment via TikTok comment and email.
@maggieeatsss Another update ? #update #nordstrom #athleta #fyp ♬ original sound – Maggie
What did commenters say?
In the comments, dozens of users attempted to take Maggie up on her offer, with one going as far as to say, “I would sell my left kidney for the brown Athleta bra.”
Another commenter, who claimed to be a former Nordstrom worker, shared, “They literally take anything back that you return. It doesn’t matter if it was bought there. It was the most annoying return policy as an employee. That’s probably how the bra ended up at their store. But IDK how it ended up at your house twice.”
While a third speculated, “Something odd is happening with Nordstrom, because I saw another video of someone returning some designer bags at Nordstrom and they told her they had to authenticate them, but then told her they weren’t real, even though she had receipts and tags. They never called her to tell her, but instead recharged her credit card for them, probably so the employee could just keep the bags.”
Similarly, a fourth said, “The TikToks I’ve seen about Nordstroms recently, I’m not going to deal with them.”
What’s going on with Nordstrom?
Indeed, several TikTok users have gone viral after their own incidents with Nordstrom.
One woman sparked debate after sharing how, after ordering four designer bags from the outlet, she was told upon trying to return them that they were inauthentic. “This is the most insane thing ever,” TikToker TikToker Emalee Van Schoick (@emvanschoick) said. “We’re talking like 14 grand.”
Another amassed attention on TikTok after claiming how, in a Nordstrom dressing room, she heard workers talking about her.
“[The worker] went on and on about how I had no money, I looked like a child, I couldn’t afford this, I was wasting all her time,” Alex (@alexandloveland) said. “It was dead in Nordstrom. I mean, I went out in a thunderstorm to shop there. No one was there, and I was not being unreasonable.”
Nordstrom didn’t immediately respond to The Mary Sue’s request for comment via email.
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