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The Latest Breaking News from Yodel

Evri and Yodel at bottom of delivery firm customer satisfaction survey – Ofcom

Amazon and FedEx jointly took the top spot in the regulator’s survey.

Evening Standard

Royal Mail owner to rebrand thousands of Collect+ stores as it buys stake

International Distribution Services to create Royal Mail Shops for collecting, sending and returning parcels

The Guardian - UK

Competition watchdog to investigate Evri merger with DHL’s UK parcel arm

CMA to decide whether deal will substantially lessen competition in delivery market

The Guardian - UK

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Poland’s InPost takes over Yodel to create one of UK’s largest delivery firms

InPost, which has 10,000 parcel lockers in the UK, said the deal will help it ‘revolutionise’ the delivery market.

Evening Standard

Polish parcel locker network InPost buys UK delivery firm Yodel for £106m

Deal will create third largest independent delivery business serving online retailers in Britain

The Guardian - UK

Yodel can’t find my ‘definitely not lost’ antique drum

The instrument is a family heirloom and losing it has had a big impact on my mental health

The Guardian - UK

‘Nearly 15 million online shoppers faced parcel delivery problem in last month’

Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Evening Standard

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Evri and Yodel the worst parcel firms at helping their customers – Ofcom

A report found that although 78% of parcel recipients are satisfied with delivery firms, two-thirds (67%) have had an issue in the past six months,

Evening Standard

Volkswagen to shut at least three German factories, union warns; Oil price falls 5% after Israel’s attack on Iran – as it happened

Rolling coverage of the latest economic and financial news

The Guardian - UK

Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Independent UK

One in three people in UK had problem with last parcel delivery, research shows

Evri and Yodel named as worst courier companies in Citizens Advice annual league table

The Guardian - UK

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

The Independent UK

E2E Dynamic 100 – Yodel reflects on its significant growth over the past five years

Independently-owned Yodel experienced a boom in the pandemic and has continued to scale its offering with the surge in online marketplaces like Vinted and eBay

The Independent UK

‘The Barclay family don’t see this company as their cash cow’: Yodel chief executive Mike Hancox

The head of the delivery service has put it in profit for the first time and says the financial troubles of its owners will not affect it

The Guardian - UK

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news in one place.

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Daily Mirror

Pensioner trapped in home after Yodel delivery driver 'wedges parcel under door handle'

Charlie Clarke heard her elderly neighbour Dee shouting for help and went to help, only to find a delivery driver had wedged a parcel so the door handle couldn't be used from the inside

Liverpool Echo

Knifeman told Yodel driver 'give me the parcel, or I'll kill you'

Leon Shimka demanded to know what the victim was doing in the building before waving a knife at him

The Independent UK

Consumers will become ‘less obsessed’ with home deliveries – parcel firm boss

Yodel boss Mike Hancox said shops, petrol stations and lockers are ‘a much more efficient network’ for getting goods to and from customers.

Birmingham Post

Company that lost Amazon deal to enter liquidation a year after collapsing into administration

TVR Express also had deals with FedEx, Hermes, Yodel and DPD

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news in one place.

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Wales Online

Yodel say sorry after delivery driver 'spits' on letterbox after discovering customer was out

Video footage captured the moment the driver appeared to react after nobody answered the door

Wales Online

Evri ranked worst parcel courier by MoneySavingExpert fans

Amazon Logstics however topped the poll as the best courier

Wales Online

8.5million have resold or are planning to resell gift they got for Christmas

The most common reason for reselling a gift is to help with the rising cost of living

Daily Mirror

Chilling clip shows man threaten Yodel driver and vow to 'burn down' home

The driver was attempting to deliver a parcel to Penny Clarke's home in Merseyside when the unidentified man began verbally and physically assaulting him. As Penny opens the door the man threatens her too.

Nottingham Post

Amazon, Royal Mail, FedEx and more - what to do if your parcel doesn't arrive

The festive period is the worst time for parcels to go missing

The Independent UK

Royal Mail strike: Worst delivery firms revealed as workers walk out

Shoppers warned not to rely on online orders for Christmas gifts

Daily Record

Yodel and DPD delivery delays and postcodes impacted before Christmas - check your area

Check if your postcode has been affected.

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