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The Latest Breaking News from Which

Scottish airline ranks first for customer service in the UK

A SCOTTISH airline has topped the Which? chart for customer service out of dozens of firms including Jet2, British Airways and Ryanair

The National (Scotland)

British Airways named worst long-haul airline in customer satisfaction survey

A customer branded the airline ‘dreadful’ after waiting over two months for a refund

The Independent UK

Scottish hotel labelled 'best stay in years' in secret inspection by top reviewer

AN ABERDEENSHIRE hotel has been lauded as excellent value after a Which reviewer said it was their “best stay in seven years” following a secret…

The National (Scotland)

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Best solar panel installers UK: Top-rated fitters of 2025

We compare warranty lengths, pricing, customer satisfaction and regional coverage to reveal which UK solar installers offer the best value

The Independent UK

Energy bills set to rise by average of £111 to £1,849 a year from April

Latest hike in prices blamed on higher wholesale energy prices by regulator Ofgem

Evening Standard

British Gas has worst customer service, says consumer group Which?

Company says energy sector survey findings are at odds with satisfaction data from other bodies

The Guardian - UK

Marks & Spencer Named UK's Best Supermarket For In-store Shopping; Beats Tesco and Aldi

Brits have voted for their favourite and least favourite grocery stores, the results show customers favor quality over affordability.

International Business Times UK

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How to complain effectively about UK energy bill problems

From working out exactly what you’re really using, to getting together all the right evidence

The Guardian - UK

Brits name the ‘best’ supermarket for 2025 – and it’s one of the most expensive

One surprising entry ranked high above the others

The Independent UK

Staggering rise in cost to enter UK’s most popular tourist attractions revealed

The most expensive church in the country now costs more to visit than Alton Towers

The Independent UK

Tech firms, publishers and Which? raise fears over new boss at competition regulator

Exclusive: Appointment of ex-Amazon UK boss prompts group letter to chancellor airing fears over approach to big tech

The Guardian - UK

How to protect yourself from scams: six easy ways to stay safe

Whether on social media, online shopping or fielding calls, there is plenty you can do to cut the risk of being caught out

The Guardian - UK

'Spectacular' Scottish walks named among the UK's best for spotting wildlife

See the Scottish walking routes named among the best in the whole of the UK for spotting wildlife.

The National (Scotland)

Holidaymakers hit by above-inflation rises in cost of summer trips – analysis

Consumer group Which? said this is because of a range of factors, including high demand and rising energy costs for hotels.

Evening Standard

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The Guardian - UK

Google agrees to crack down on fake reviews for UK businesses

Tech company will issue ‘warning’ alerts on profiles of firms that manipulate star ratings, says CMA

The Independent UK

The cheapest package holiday destinations for 2025, revealed

Holiday hotspots in Italy, Greece and Morocco made the Which? top 10

The Guardian - UK

Tuscany among top 10 cheapest summer holiday destinations for 2025

Italian region comes surprise eighth place and has plenty of budget package deals available, according to Which?

Evening Standard

Octopus overtakes British Gas as the UK's biggest household energy supplier

Disruptor now has 23.7% of the domestic market, just ahead of its former state owned rival

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news in one place.

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Evening Standard

Best and worst energy firms revealed as customer choice slowly returns

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

The Independent UK

Best energy firms named and the worst shamed as advice issued to ‘shop around for cheaper deal’

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

Evening Standard

Regulator must show its teeth over some practices by insurers, says Which?

The consumer group has highlighted three ‘common misconceptions’ that can lead to confusion over whether people are covered.

The Independent UK

What happens if you leave your phone on a flight?

Less than half of phones lost on major UK airlines are returned to passengers, finds Which? investigation

The Independent UK

TikTok ‘cash-stuffing’ budgeting trend contributes to resurgence in ATM use

Cash stuffing was a viral approach to budgeting which helped people to not overspend

The Independent UK

The cheapest supermarket of 2024 has been named – and it’s not Lidl

The list of 56 items analysed included both branded and own-brand items, such as peas, bread, milk and butter

The Independent UK

Aldi beats rival Lidl as cheapest supermarket of 2024

The new study tracked thousands of grocery prices across eight of the UK’s biggest supermarkets throughout the year.

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