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The Latest Breaking News from Utility Warehouse

Energy suppliers pay out millions after overcharging customers

TEN energy suppliers have paid out around £7 million in compensation and refunds after an error led to some customers being overcharged, the energy…

The National (Scotland)

Energy suppliers pay out £7m after overcharging 34,000 customers

Ofgem said the error affected more than 20,000 customers at the UK’s largest supplier Octopus Energy.

Evening Standard

How to claim compensation as energy suppliers pay out £7m to overcharged customers

Multiple energy suppliers have been ordered to issue compensation and refund to customers who were overcharged

The Independent UK

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Best and worst energy firms revealed as customer choice slowly returns

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

Evening Standard

Best energy firms named and the worst shamed as advice issued to ‘shop around for cheaper deal’

British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which?

The Independent UK

Further chilling tales of nightmare utility companies to make you scream

A horror story in three acts as more readers do battle with their energy providers …

The Guardian - UK

Full list of fixed rate energy deals available right now including Octopus, EDF and Ovo

The reintroduction of Ofgem's price cap has prompted some suppliers to bring back cheaper fixed deals -most of them for existing customers - which disappeared following the energy crisis

Daily Mirror

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Utility Warehouse creates 80 new jobs in the Borders

A £1m customer services hub is being opened next month in Selkirk

Insider UK

Energy firm flies 100 reps to luxury Maldives resort as customers face soaring bills

Utility Warehouse agents have reportedly been treated to an eight-day trip to the idyllic holiday destination as a treat for signing up new customers

Daily Mirror

From best to worst - energy firms including Octopus Energy, British Gas and Shell are ranked and only one gets five stars

Only one power company won five starts in Which? annual survey, which ranks suppliers based on customer feedback

Chronicle Live

Help you can get from British Gas, EDF and Shell if you're struggling to pay your energy bills

Suppliers still have millions of pounds to give to vulnerable customers who are unable to afford to heat their homes

Chronicle Live

Sick children forced to live in freezing home with no heating

Scott Gavin has vulnerable children at home and was left without gas for several days

Liverpool Echo

Household energy use has fallen by 10%, suppliers say

It comes after the business secretary wrote to energy companies to say 'households shouldn’t see their direct debits rise when their energy use falls'

Wales Online

UK households have cut energy consumption by 10%, say suppliers

E.ON reports up to 15% drop as Grant Shapps writes to firms saying customers cutting back on energy use should not face direct debit rise

The Guardian - UK

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Wales Online

British Gas, EDF, Bulb: When will I get my £400 energy bill discount?

The rebate will start to hit accounts this month, but how you get it depends on your energy firm and how you pay each month

Wales Online

How your energy supplier will pay your £400 rebate this autumn – from British Gas to Utility Warehouse

How you get the help depends on your meter and how you pay

Manchester Evening News

Only one energy firm provides adequate support to customers struggling with bills, Ofgem says

A study by Ofgem revealed British Gas was the only supplier with no issues in how they support struggling customers

Liverpool Echo

Scottish Power takes £1,512 from man's bank account by 'mistake'

He and his family were forced to cancel their first holiday together in years after he was left in the red by the error

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news in one place.

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Manchester Evening News

Utility Warehouse customers can get this fixed tariff ahead of October energy price cap

The fixed tariff option may work out cheaper over the long-term if the energy price cap predictions are correct

Daily Mirror

Martin Lewis' MSE issues urgent update on whether you should fix your energy bill now

MoneySavingExpert explained how someone with typical use will be paying around 96% more over the next year for their energy bills compared to now - this is roughly the figure you should take into account when deciding to fix

Nottingham Post

Martin Lewis issues bleak warning to all bill payers in the UK

Price predictions have risen again

Manchester Evening News

Martin Lewis' MSE's urgent £3,600 payment warning to everyone in the UK

MSE says people don't have long left to act if they want to avoid a sky high pay out

Chronicle Live

Martin Lewis' money saving website issues urgent energy bill advice with price cap potentially hitting £3,600

Money Saving Expert has explained which energy deals UK householders should be in search of if they're worried about soaring energy bills this winter - as the price cap is set to soar once more.

Daily Mirror

Martin Lewis' MSE issues urgent energy bill advice as price cap could rise to £3,600

Martin Lewis' MoneySavingExpert has explained which energy deals you could be looking out for if you're worried about soaring energy bills this winter, with the price cap set to rise again

Liverpool Echo

Martin Lewis' seven energy bills 'need-to-know' tips as prices continue to rise

In the latest MoneySavingExpert newsletter Martin shared his expert knowledge on what consumers should do during the energy crisis

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