Utility Warehouse (UW) is launching a new £1m customer services hub in The Borders next month, creating 80 new jobs.
The energy, broadband, mobile and home insurance services provider has already hired 25 new advisors for the hub in Selkirk.
The FTSE 250 business plans to recruit up to 80 more staff over the next 18 months.
The new team will focus on UW’s energy pre-payment customers.
The Selkirk hub is UW’s second outside London and it part of a drive to create customer service “centres of excellence” across the country. It follows the opening of a site in Burnley last year.
Andrew Lindsay, co-chief executive of Utility Warehouse, said: “As a proud Scot, it’s great to be investing in Selkirk, creating local jobs and long-term career opportunities in the Scottish Borders.
“Our business is delivering exceptional growth as we help more families than ever before save on their essential household bills.
“Excellent customer service is fundamental to our success and our new Selkirk team will play a key role in ensuring our prepayment customers receive the very best help and advice.”
The Selkirk hub is set to officially open on 12 June, based in the Ettrick Riverside Business Centre.
South of Scotland Enterprise owns the business centre and agreed to lease the space to create the new hub.
Russel Griggs, chair of South of Scotland Enterprise, added: “Our new five year plan committed us to attracting ambitious investment, and the new UW hub will provide a significant boost to the local economy and provide opportunities for local people.”
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