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The Latest Breaking News from Trustpilot

‘It can be incredibly profitable’: the secret world of fake online reviews

As groups offering fake Amazon, Google and Trustpilot reviews continue to thrive on Facebook, one reviewer tells how it works

The Guardian - UK

Trade in fake reviews still ‘thriving’ on Facebook, says Which?

Consumer group finds 14 groups offering fake reviews for Amazon, Google, Trustpilot and others, despite calls for crackdown

The Guardian - UK

Evidence of fake review groups found on Facebook by Which?

Which? said its findings come despite the imminent publication of the Digital Markets, Competition and Consumer Bill.

The Independent UK

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Fake review groups found on Facebook, Which? says

Consumer organisation Which? said it found more than a dozen groups trading glowing reviews in exchange for free products or payment

Wales Online

Solar panel firm leaves Londoners in the dark about installations

Green Energy Together took £2,000 of Wendy Lewis’s money – but four months and many phone calls later, she’s nowhere near getting what she ordered

The Guardian - UK

Naked Wines, Trustpilot among UK-listed firms exposed to Silicon Valley Bank

Naked Wines and Trustpilot are among the biggest UK-listed firms with a material exposure to Silicon Valley Bank (SVB), it was revealed today, as businesses rushed to reassure shareholders they had enough cash to survive after the bank’s collapse on Friday.

Evening Standard

“Awful… ineptitude” — what went wrong with the Mayor’s solar power scheme?

The Solar Together scheme was meant to kickstart the capital’s switch to solar power but instead has been beset by delays, leaving many out of pocket and trying to escape the situation. By Anthony France

Evening Standard

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States take key role in fighting fake online reviews

With studies showing that at least three-quarters of online shoppers check product and service reviews before they buy, the evaluations have become more important than ever in global commerce. But fake reviews upend the system.

Tribune News Service

Met Office workers pocket £25million in bonuses despite weather predictions failing

Despite their feckless weather forecasts, Met Office workers are raking it in after being rewarded with fat bonuses from taxpayers' cash to the tune of £25million

Daily Mirror

The good news: you're getting a tax refund. The bad? Much of it will vanish in commission

'I'd never heard of this claims firm until HMRC told me it was getting my rebate'

Daily Mirror

Impulse spending is a thing of the past now 'savvy shoppers' think before buying

Two-thirds of Brits consider themselves good at finding the best deals - with quality and reliability their biggest considerations when making a purchase

Daily Mirror

Our bid for more solar panels was left out in the cold

We paid a deposit for solar panels with Green Energy Together but all we’ve got is scaffolding

The Guardian - UK

Trustpilot shares soar as consumers focus on brand reputation amid squeezed budgets

The firm said trust was a valuable commodity in times of financial constraint

Evening Standard

Best trading platforms in 2023

We’ve researched the best trading platforms on the market, including choice of investments, fees and some key trading features to look for.

Evening Standard

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Birmingham Post

Sykes Holiday Cottages creating 100 jobs with some salaries rising to £80,000

The company is backed by Vitruvian Partners which also has takes in the likes of Trustpilot and Travel Counsellors

Daily Mirror

'Appalling' water park slammed over cold pools, chewing gum on seats and 'insane' prices

The water park has been criticised by Tripadvisor reviewers, with many complaining about its cold pools, 'insane' prices and chewing gum stuck on seats

Chronicle Live

Fake reviews bypass checks on Facebook, Google and Trustpilot

Made-up business racked up 19 glowing reviews on all three sites in just a few days, using a broker found on Google

Glasgow Live

TrustPilot, Facebook and more failing to tackle fake reviews warns Which?

A recent investigation by consumer group Which? has found that thousand of fake reviews are still being posted online with it's director of policy and advocacy stating it's a "complete disregard" for people wanting to "read genuine reviews."

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Wales Online

Facebook, Google and Trustpilot 'failing to do enough' about fake reviews

Consumer group Which? said more than a thousand reviews have been removed by the three platforms in the wake of its investigation

Birmingham Post

Cancelled bookings leads to holiday homes giant missing £100m revenue total

The company is backed by a private equity firm which also has a stake in Trustpilot

Daily Mirror

Major clampdown sees 2.7 million bogus online reviews removed during last year

Around 46.7 million reviews were left on Trustpilot’s global review platform over that period - with an equivalent 5.8 percent taken down after they were found to be fictitious

The Independent UK

Trustpilot removes millions of fake reviews in fraud crackdown

Consumer site 1.8 million reviews in 2021 – an increase of 19 per cent on 2020’s figures

Motor1

5 Best Motorcycle Shipping Companies Of 2022

These providers stand out for their wide availability and variety of services.

Birmingham Post

The travel company championed by Trustpilot users with a £1bn target

The business has a network of more than 2,000 independent travel counsellors based in six countries across the world

Daily Mirror

Paying for fake reviews on sites such as Amazon and Tripadvisor will become a crime

Under the new rules, websites that act as host to such reviews may also be criminally liable, unless they take “reasonable steps” to check the reviews are genuine

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