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The Latest Breaking News from TalkTalk

UK government tells telecoms to do more to protect customers

Telecoms customers must have access to all the pricing details, presented in a clearer way.

TechRadar

24% of Brits still don't understand what Wi-Fi means, survey finds - but that's not the most surprising stat

TalkTalk finds many UK adults misunderstand meaning of terms such as Wi-Fi, fibre, and VPNs, highlighting need for clearer communication.

TechRadar

Watchdog names the best and worst UK broadband and phone network providers

IN FULL

The Independent UK

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O2, Three and iD Mobile most complained-about mobile providers – Ofcom

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

Evening Standard

The most complained-about mobile providers revealed

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

The Independent UK

Newly formed VodafoneThree vows to create thousands of jobs

Company aims to more than double its broadband business by 2034 as it upgrades network

The Guardian - UK

BT considers takeover move for struggling rival TalkTalk

TalkTalk has been hit by financial difficulties and customer exodus but it is thought no approach has been made

The Guardian - UK

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Major TalkTalk Business outage means customers have had to go without email for over a week

Some TalkTalk Business customers had email issues for around a week, with many unhappy with customer service.

TechRadar

Major broadband providers outperformed by smaller rivals in annual survey

Zen Internet earned the highest ratings across the board and a customer score of 77% in the annual Which? survey.

Evening Standard

Virgin Media was down – here's everything we know about today's outage

Virgin Media internet was down for hours earlier today –here's everything we know about what happened.

TechRadar

TalkTalk and O2 top Ofcom quarterly complaints figures

EE, Sky Mobile and Tesco Mobile were the least complained-about mobile providers, according to the regulator’s data.

Evening Standard

Martin Lewis warns of broadband price hikes from BT, Virgin and more – check for better deals now

Here’s how to find the best deals and save money before the increase comes into effect

The Independent UK

How to watch 'Mudtown'/'Ar y Ffin' online from anywhere

Legal drama about conflicting personal and professional pressures in and around the Magistrates Court in Newport. Here's how to watch "Mudtown"/"Ar y Ffin" from anywhere.

Tom’s Guide

Mudtown: release date, cast, plot, trailer, interviews and everything we know

Mudtown, aka Ar y Ffin, is a Welsh crime drama starring Erin Richards and Tom Cullen.

WhatToWatch

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The Guardian - UK

UK advertising watchdog cracks down on misleading broadband price ads

ASA says telecoms firms must scrap ads that do not give enough prominence in marketing to mid-contract rises

The Independent UK

Six of the UK’s biggest broadband providers judged to have ‘misled’ customers over price hikes

Advertising Standards Authority rules against BT, EE, Plusnet, TalkTalk, O2 and Virgin Media

The Guardian - UK

UK broadband and mobile users brace for above-inflation mid-contract hikes

BT, EE, Vodafone, Virgin Media O2 and TalkTalk to increase bills for more than 22 million customers from April and May

TechRadar

Netflix extends its password crackdown plan to Sky users, and it's very confusing

Netflix's crackdown on account sharing hadn't made it to bundled service subscribers, but that's changing.

Get all your
news in one place.

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The Guardian - UK

UK broadband and mobile firms accused of burying cheaper deals

Study finds websites of several big providers give little prominence to ‘social tariffs’ despite calls to do so

Wales Online

Broadband provider TalkTalk issues Wi-Fi tips for best chance of getting Taylor Swift tour tickets

Demand to see Taylor Swift live at her upcoming UK Eras Tour has led to the superstar adding even more dates to her shows

The Guardian - UK

Why are UK telecoms firms imposing inflation-busting bills?

Exclusive: Ofcom is facing calls to intervene after companies pushed through prices rises of up to 17% this year

Birmingham Post

TalkTalk welcomes lower prices ruling after BT's Openreach plans get green light

The plans – called Equinox 2 – were criticised by BT’s competitors, such as Virgin Media O2

Chronicle Live

TalkTalk internet goes down as hundreds of customers report issues

Provider says outage was only for a few minutes but households continue to report problems on Downdetector

Daily Mirror

Worst broadband providers exposed - is your supplier the most frustrating in the UK?

The UK's biggest broadband suppliers have been put through their paces and these are the best and worst when it comes to call wait times.

Wales Online

Mobile and landline customers spending longer on hold than during pandemic

While average numbers of overall complaints fell year-on-year, there were clear areas where the industry needed to improve

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