The Latest Breaking News from Salesforce

Free Slack users are about to get more Salesforce tech, while paying customers will get varying levels of AI.

AI agent adoption is projected to grow by 327% by 2027, a new report from Salesforce (NYSE:CRM) finds. This is expected to increase a company's productivity by 30%, but will drastically impact the way those companies are organized and run.

As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic move not only highlights the growing importance of AI in driving business growth but also reshapes investor perceptions of Salesforce’s long-term potential.

Salesforce (NYSE:CRM) stock has significantly underperformed the broader tech market this year, plummeting nearly 22% while the SP 500 Information Technology Sector Index has gained 9%.

Marc Benioff, CEO of Salesforce (NYSE:CRM), has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers.

Major firms that underperformed the market in the first half of 2025 might present a buy opportunity, but only if they can address underlying issues.

"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this revolution."

Goldman Sachs (NYSE:GS) has begun testing Devin, an autonomous AI software engineer developed by Cognition Labs, as it seeks to integrate AI agents alongside its 12,000 human developers, tech chief Marco Argenti told CNBC.

These three cloud software stocks are integrating AI to deepen customer value, enhance productivity, and capitalize on rising enterprise tech spending