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The Latest Breaking News from PayPoint

Low income households miss out on £50m to help pay energy bills

Campaigners call on ministers to allow vulnerable people a second chance as aid goes unclaimed

The Guardian - UK

Thousands miss out on £66 discount as people urged to contact energy supplier

PayPoint sent out hundreds of thousands of vouchers in November under a Government support scheme

Liverpool Echo

Thousands on prepay meters did not claim £66 energy bill support vouchers before they expired

Customers with prepayment meters have to redeem vouchers to get the energy bill support promised by Prime Minster Rishi Sunack while other households have had it deducted from direct debits

Wales Online

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Warning as one in five £66 energy vouchers expired without being used

The vouchers are being sent out as part of a £400 package of help over winter, split up over six months, to combat sky-high energy bills - but worrying number are going unclaimed

Daily Mirror

Two-week warning as 100,000 homes miss out on claiming £66 off energy bills

People have until February 5 to take action if they want energy bill refund money

Wales Online

Distraught Scots in tears over pre-pay meter voucher delays amid sky-high energy bills

MP Ronnie Cowan claims constituents are being reduced to tears with worries over freezing homes and cash shortages

Daily Record

Warning as one million energy vouchers not claimed - what to do if yours is missing

It comes during a month where temperatures fell to below -15C and snow blanketed parts of the UK, with PayPoint saying strike action by the Royal Mail might have delayed some vouchers

Daily Mirror

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Just a quarter of energy bill vouchers claimed in December amid postal strikes

Whereas 80% of the vouchers issued in October and 73% of November’s vouchers have been redeemed, indicating a sharp drop in redemption this month.

The Independent UK

Prepayment energy customers urged to be prepared and seek support before Christmas

Scottish homes using prepayment energy meters are being urged to prepare for the festive holidays and avoid running out of credit as Post Offices and many PayPoint and PayZone outlets will close or have different opening hours.

Edinburgh Live

People with prepayment meters urged to act as temperatures tumble

Many may be missing out on vital support as the cold weather begins to bite

Liverpool Echo

Half a million vulnerable households miss out on help with energy bills

Exclusive: Labour says ministers have been told repeatedly that people with prepayment meters are not getting enough support

The Guardian - UK

Will takeover for Christmas vouchers firm Appreciate Group succeed or could rival bid emerge?

The group's brands include Love2shop, highstreetvounchers.com, Park Christmas Savings and Appreciate Business Services

Birmingham Post

Energy voucher warning as Scottish prepayment meter households issued reminder

Scottish households with non-smart prepayment meters have been issued a warning as thousands of vouchers have not been redeemed since the Energy Discount Scheme began.

Edinburgh Live

Urgent prepayment meter warning as Scottish households issued energy advice over vouchers

Scottish households have been issued an urgent reminder as we head into winter. Those on non-smart prepayment meters have been issued vouchers as part of the Energy Bill Support Scheme.

Glasgow Live

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Wales Online

Hundreds of thousands are missing out on free £400 towards energy bills

The Government has vowed to tackle the problem

Liverpool Echo

Christmas voucher group founded by former Everton FC owner to be bought by PayPoint in £83m deal

Shares in the group have spiked following the news

Birmingham Post

Shares in Christmas vouchers firm Appreciate Group jump after £83m PayPoint deal revealed

For its most recent financial year the group reported a revenue of £123.2m and pre-tax losses of £1.2m

Wales Online

How to redeem £400 energy vouchers millions are missing out on

People are being urged to use their vouchers before they expire

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Edinburgh Live

Martin Lewis issues urgent message for prepay energy meter users unable to claim £66 top-up

Money saving expert Martin Lewis has issued an important message to those who pay their energy bills via non-smart prepayment meters as thousands have unclaimed vouchers.

Daily Record

Part of £400 energy rebate may be used by supplier to pay off account arrears this winter

Some people choose to pay heating bills through a deduction on their benefits as part of the Fuel Direct Scheme.

Daily Record

Martin Lewis shares new workaround for pre-pay energy meter users unable to claim £66 top-up

New data from PayPoint suggests hundreds of thousands of people are missing out on energy help.

The Independent UK

Almost half of £400 energy bill help payments left unclaimed

People are being urged to redeem their vouchers at Post Offices and PayPoint

Daily Mirror

Warning as huge number of £400 energy discount vouchers not yet claimed

Households are getting an energy rebate worth £400 over winter, spread out over six months - but both the Post Office and PayPoint say large numbers of people have not yet cashed theirs in

Manchester Evening News

Energy support vouchers worth £25m are going unclaimed - how to redeem them

Time is running out to claim the discount, totalling £400 per household for those on prepayment meters

Liverpool Echo

Households urged to claim £400 off energy bills from government

Prepayment customers are being urged to redeem vouchers to save £400 on energy bills

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