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The Latest Breaking News from Ofgem

Customers set for compensation payout from energy firms for faulty smart meters

It comes as part of Ofgem’s crackdown on broken smart meters, with ‘one in five’ said to be malfunctioning

The Independent UK

Thousands living near new pylons to save £250 on energy bills as government gives update

Eligible households will benefit from up to £2,500 in savings over the course of the scheme

The Independent UK

Consumers set to get compensation for faulty smart meters and install delays

Ofgem’s crackdown has already seen the regulator enforce the repair or replacement of more than 600,000 smart meters over the past year.

Evening Standard

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Households living near new pylons could get £250 a year off bills for a decade

Government plans would see families getting discounts on bills every six months to help push forward new electricity transmission infrastructure.

Evening Standard

Households to be shielded more from failed energy supplier costs, says watchdog

Ofgem said it is launching a new rule which will make failed suppliers liable for the costs of transferring their customers to new firms.

The Independent UK

Shield poorer households from costs of clean energy plans, says Ofgem

As regulator for Great Britain launches review, it warns of upgrade of energy networks creating ‘winners and losers’

The Guardian - UK

Fears UK gas stockpile to drop for winter as British Gas owner plans sell-off

Centrica keen to stem losses from North Sea Rough storage after company profits halve

The Guardian - UK

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Centrica calls for new customer ban on rival Octopus amid row over Ofgem rules

Centrica chief executive Chris O’Shea claimed that regulator Ofgem was not enforcing recent financial resilience rules.

Evening Standard

Heathrow fire cost airport tens of millions of pounds, says CEO

Thomas Woldbye speaks of damages claim as a possibility and expresses caution over a third runway

The Guardian - UK

Plans for flexible energy tariffs to help households cut electricity bills

The Government plans to offer consumers ways to take advantage of off-peak electricity prices through flexible tariffs and smart appliances.

Evening Standard

Millions of households to save money on energy bills under new government plans

The plan aims to give households and businesses more freedom and choice over how and when they use energy

The Independent UK

Substation fire that shut Heathrow Airport to cost it ‘tens of millions’

More than 270,000 air passenger journeys were disrupted by the incident that led to the airport’s closure in March.

Evening Standard

Heathrow reveals huge financial impact of fire that forced airport’s closure

More than 270,000 air passenger journeys were disrupted by the incident

The Independent UK

Thousands of homes at risk of damp and mould over botched insulation, government confirms

Work carried out under a government-backed scheme could cause homeowners serious health issues

The Independent UK

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The National (Scotland)

Rural Scots 'face major energy bills rise' after RTS meter switch off, islander warns

MORE than 100,000 Scottish households could see their annual energy bills rise by thousands of pounds ...

International Business Times UK

Octopus Energy Fined £1.5m by Ofgem: How Much Will Customers Get?

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims no complaints were made.

The Independent UK

Ofgem orders major energy supplier to pay customers compensation

Octopus Energy will pay nearly £1.5 million in refunds and compensation after failing to issue final bills to thousands of customers. Energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive their final bills within the mandated six-week period between 2014 and October 2023. The total payment…

The Guardian - UK

Octopus Energy to pay out £1.5m over thousands of bill errors

Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem finds

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The National (Scotland)

Octopus Energy to pay £1.5 million for prepayment meter billing errors

OCTOPUS Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has…

The Independent UK

Octopus energy to pay £1.5m in compensation for bill errors – are you eligible?

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Evening Standard

Octopus Energy pays £1.5 million for prepayment meter billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Evening Standard

Heathrow fires: What caused the substation blaze which led to travel chaos

A new report unveils that a catastrophic failure by the National Grid led to the power outage, prompting an Ofgem investigation into preventable faults

International Business Times

Fire That Closed Heathrow Traced To Unrepaired Transformer

A fire at an electrical substation that forced a shutdown at London's Heathrow Airport in March was likely caused by moisture entering electrical components, a problem first flagged in 2018, a report said Wednesday.

Evening Standard

Substation fire that shut Heathrow Airport was preventable, says watchdog report

Ofgem said it had opened an official enforcement investigation into National Grid Electricity Transmission.

The Guardian - UK

Heathrow substation fire ‘caused by fault first identified seven years ago’

Ofgem opens investigation into National Grid as report finds incident that cut airport power was preventable

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