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The Latest Breaking News from Ofgem

Warning that families with smart energy meters could be switched to prepay

Courts ordered to stop issuing warrants to allow PAYG meters to be fitted, but those with smart meters are still at risk and Citizens Advice are calling for new protections

Chronicle Live

Woman shares how she cut her energy bill by £1,000 - and urges others to do vital check

The woman shared her story with the Extreme and Bargains Facebook group as she thought it might help someone else who was struggling with the same problem

Daily Mirror

Energy regulator admits vulnerable people are getting ill because they can’t afford electricity

The number of people unable to top up their prepay meters ‘will likely increase as we head into this difficult winter’ Ofgem director admits

The Independent UK

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Gordon Brown calls for Ofgem boss to quit over pre-payment meter scandal

Magistrates have been told to stop issuing warrants for installations of pre-payment meters after scandal

Evening Standard

Gordon Brown demands £300,000-a-year Ofgem boss resigns over prepay energy meter scandal

Exclusive: Former PM says regulator ‘failed dismally’ – and warns victims of debt have been forced to offer sexual favours or sell drugs to ‘circling’ loan sharks

The Independent UK

Thousands to face energy bill rise in April due to little-known charge

The energy regulator Ofgem says the standing charge has been capped at 46p for electricity and 28p for gas, however, this is only for a select few customer groups

Daily Mirror

Warning to households receiving £400 discount energy bill vouchers

The discount is to help people over the winter months

Liverpool Echo

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The next energy inquiry should focus on Ofgem’s sleeping policemen

The prepayment meter scandal was worsened by Ofgem swallowing assurances that rules were being followed

The Guardian - UK

Magistrates told to stop issuing warrants to force-fit of energy prepayment meters

Concerns have been rising over the way energy firms have been switching customers onto prepayment meters

Wales Online

Prepayment meters: magistrates told to stop allowing forced installations

Senior judge makes ruling covering England and Wales amid concerns over vulnerable customers

The Guardian - UK

Customers on prepayment meters should check energy discount vouchers for key detail

Energy discount vouchers are being issued each month to people on prepayment meters

Manchester Evening News

Possible compensation for vulnerable energy customers after ‘wrongful’ installation of prepayment meters

The UK Government is calling on Ofgem to do more to ensure energy providers stick to the rules.

Daily Record

Fixed-price energy customers face bill shock as standing charges soar

Consumers whose contracts are about to finish will find that some daily fees are increasing by 100%, regardless of whether they use any energy

The Guardian - UK

Grant Shapps ‘sitting on hands’ amid prepayment meter scandal, says Labour

Ed Miliband says business secretary refused to act while 30,000 people were forced onto more expensive tariffs in January

The Guardian - UK

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The Guardian - UK

The Observer view on the shameful premium that the poorest pay for their energy

The forced installation of costly prepayment meters must be stopped. Give low-income consumers a proper safety net instead

The National (Scotland)

Calls for overhaul to prepayment meter system after forced install row

AN SNP MP has warned the “whole system” of prepayment meters needs to change in the wake of the scandal over forced installations of the…

Daily Record

Vulnerable Scots gran's home broken into and SSE prepayment meter fitted backs calls to end practice

SSE forced their way into Tracey Milley's East Lothian home to fit a new meter after she built up £690 in unpaid bills.

The Independent UK

Shapps raps energy regulator over prepayment meter scandal

Business Secretary gives suppliers until Tuesday to say what they are going to do about customers who have meters wrongfully fitted.

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Daily Mirror

Energy firms given days to plan compensation for customers whose homes they broke into

Furious Grant Shapps has also told watchdog Ofgem to get its act together after failing to haul British Gas over the coals for their appalling actions

Wales Online

Business secretary warns energy suppliers over prepayment meter fiasco

Grant Shapps slammed the 'scandalous and shameful' practice by British Gas

Daily Mirror

Complaints to UK energy watchdog hits record levels - with more than 100k last year alone

Complaints to the Energy Ombudsman have reached record levels, passing 100,000 last year, as anger grows at the pre-payment scandal that has seen people's homes broke into by British Gas subcontractors

Wales Online

Business secretary demands Ofgem review and warns energy suppliers over prepayments meter fiasco

He slams the 'scandalous and shameful' practice by British Gas

Chronicle Live

Newcastle mum with blind son forced onto prepayment meter by British Gas as call made for reforms

Citizens Advice has welcomed an Ofgem investigation into British Gas and wants robust new protections

Evening Standard

Complaints to Energy Ombudsman ‘topped 100,000 last year’

The main problems were reported to be incorrect billing, poor customer service and problems switching suppliers

The Independent UK

What are the accusations against British Gas over prepayment meters?

Company criticised for allegedly forcing ‘vulnerable’ customers to accept pay-as-you-go devices

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