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The Latest Breaking News from Ofgem

Regulators slam energy operators' "unacceptable" response after Storm Arwen chaos

The report was published after a six month review into the handling of the storm in November.

Daily Record

Electricity firms must ‘up their game’ following Storm Arwen

Three network operators have paid £30m in compensation and agreed to pay another £10m in redress to local communities

Insider UK

Energy bills set to fall for most households under Ofgem plans to cut standing charges

Part of the cost of sky-high energy bills could be stripped out under proposals from the Ofgem energy regulator to help British homes with the rising cost of living

Daily Mirror

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Power firms must ‘up their game’ after Storm Arwen failures, says Ofgem

Regulator berates network operators for ‘unacceptable’ time taken to restore power to thousands of homes

The Guardian - UK

Ofgem finds that electricity companies provided "unacceptable service" following Storm Arwen

The industry watchdog has made a variety of recommendations so better services are delivered in the future

Manchester Evening News

Watchdog slams energy firms' 'unacceptable' response to Storm Arwen

SCOTS left without power for days following Storm Arwen were provided an “unacceptable service” by electricity networks, industry watchdog Ofgem…

The National (Scotland)

Thousands suffered ‘unacceptable service’ during Storm Arwen power blackouts, says Ofgem

A six-month review by Ofgem has been published following the storm which brought trees down across England and Scotland

Evening Standard

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Storm Arwen power company response "unacceptable" and could have breached licence, report says

Northern Powergrid may have been in breach of its licence because of failures in its call centre in the wake of last November's storm

Chronicle Live

Cost of living: Is now the time to think about fixing your energy?

More deals are on offer but are mostly just for existing customers and they don't last long, so get in quick if you want one

Chronicle Live

Money expert Martin Lewis shares new energy tariff deals ahead of October price cap

The price cap is likely to rise even more

Nottingham Post

‘Warm places’ needed in Bristol for people who can’t afford to heat homes in winter

Energy bills are set to skyrocket even further this October, just as many will be turning their heating back on

Bristol Post

Martin Lewis shares new energy tariff deals which could help millions of households beat October price cap

The consumer champion has issued important advice for people with British Gas, Ovo, E.On Next, SSE and EDF.

Daily Record

When will I get the £400 energy discount? Key date and eligibility criteria explained

The new £400 discount was confirmed as a replacement for the £200 "loan-not-loan" that would've needed to be paid back starting from 2023. Here's what you need to know

Daily Mirror

Everyone not entitled to the £400 energy bill discount with full rules explained

Around 28million homes across England, Wales and Scotland will receive the new support, confirmed last week by Chancellor Rishi Sunak as part of a new £15billion cost of living package.

Edinburgh Live

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The National (Scotland)

April Fuel's Day: Explaining Scotland's energy price rises

APRIL 1 is typically a day for humour, but not many in Scotland were laughing at Ofgem's announcement.

The Guardian - UK

Energy rebate: tenants fear they could miss out on £400 discount

Rishi Sunak announced a £400 energy discount from October – but those with prepay meters could lose out

Wales Online

Not everyone will get the £400 energy bill discount – including tenants

The discount will not be applied to people who are not directly responsible for paying their energy bills

Edinburgh Live

Urgent scam warning as fraudsters impersonate government to steal money

An urgent scam warning has been issued by national fraud and cyber reporting centre Action Fraud about a dangerous new message claiming to be from the UK Government

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Daily Record

Email scam warning issued as fraudsters impersonate government and make enticing offer

Users are urged not to fall for a scam that involves criminals pretending to be HMRC.

Chronicle Live

Cost of living scam: Gmail, Outlook and Hotmail email users should be wary of HMRC fraudsters

The online scam informs victims they are owed money by HMRC

Daily Mirror

Everyone who WON'T get the £400 energy bill discount - as full rules explained

Not everyone will get the £400 energy bill discount announced by Chancellor Rishi Sunak last week. It all depends on how you pay your energy bill, and if you're the person in charge of sorting your gas and electricity

Wales Online

Gmail, Outlook and Hotmail email users warned over latest inbox scam

It is one of many scams attempting to take advantage of the cost of living crisis

Wales Online

Boris Johnson to bring back regular briefings from Downing Street press room

The live broadcasts were a regular feature at the height of the Covid pandemic

The Independent UK

Why energy bills are increasing

Squeeze on wholesale gas prices around the world driving up household bills

Chronicle Live

Cost of living crisis: People are ‘skipping meals and cooking less' to save money

Consumer group Which reports more people are adjusting their use of heating and are turning to food banks and taking out loans to survive

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