The Latest Breaking News from Jetstar

Travel plans disrupted by the pandemic have left Australians with more than one billion dollars of flight credits. But there is growing evidence that the system is too hard to use, with travellers forced to forfeit thousands of dollars in unused credits.

Jack Garland was due to travel with his 13-year-old sister Scarlett from Sydney to the Gold Coast in Australia. One child was kicked off, while the other was left on board

Following one family’s distressing experience, we take a look at the rules around whether under 18s can travel alone

Jack Garland was attempting to travel with his 13-year-old sister Scarlett on a Jetstar flight from Sydney to the Gold Coast in October, when he was told he could not fly and removed from the plane

Honk honk!

There was no aisle wheelchair available for Natalie Curtis when her Jetstar flight landed in Bangkok, so she crawled off the plane - an experience she described as "extremely humiliating".

‘It was extremely humiliating,’ says wheelchair user

A Queensland woman with a disability has slammed Jetstar after she claimed she had no choice but to crawl down the aisle of a plane when a wheelchair wasn’t available.Natalie Curtis opened up about the “humiliating” incident on Sunrise on Monday morning.She flew from Singapore to Bangkok and was able to use…

Qantas CEO Alan Joyce has warned of ongoing supply chain issues while Jetstar remains plagued by flights that are cancelled or delayed.

Embattled airline Qantas’ has unveiled a master plan to reduce service issues plaguing its operations over Christmas.

Jannine Meyers says she was charged the oversized fee while taking a Jetstar plane from Auckland Airport in New Zealand to Christchurch in the middle of September