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The Latest Breaking News from Fortune

Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’ promise

Amazon customer service employees say a vicious cocktail of cost-cutting, shopper vitriol, and AI panic has turned their lives upside down.

Fortune

Boomers are setting up a showdown with millennials, aging in place and plunking down hundreds of thousands on renovating those homes

Millennials need homes, but because of high home prices and mortgage rates, baby boomers have little reason to sell.

Fortune

Reclaiming my birth name as a Black woman made me a stronger executive leader—after 20-plus years as ‘Shauna’

Forget “code-switching,” we need work cultures “where people feel seen, heard, and valued,” argues LaShuna McBride.

Fortune

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We used AI to analyze 24 years of retailers’ SEC disclosures—and found the one factor that would have doubled investor returns

How to get rich? You put money into companies that invest in their frontline workers and wait 30 years.

Fortune

I survived a boardroom panic attack with a paper clip (and a tale to sell)

Mike Lubow, a retired ad man turned novelist, has a simple trick for defeating stage fright. Just don’t draw blood.

Fortune

Jensen Huang’s Nvidia bests back-to-back winner Microsoft to be named Fortune 500’s best-led company

For the fourth year in a row, Fortune partnered with Indiggo to publish the ROL100 Ranking.

Fortune

He taught at MIT, worked at Morgan Stanley, and convinced Bill Ackman and Galaxy to back his $200 million crypto fund by his early 30s. His future is now in jeopardy

How Shima Capital’s fast-and-loose approach to compliance alienated its backers and could run afoul of the SEC.

Fortune

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Meet the 4 types of Gen Z freelancers—and their secret weapon

Half of all Gen Zers freelance—but not all Gen Zers freelance the same way.

Fortune

Fortune 500 CEOs can't stop thinking about AI—even if they have modest ambitions for the new tech

CEOs are most interested in using AI to automate customer service and back-office tasks—goals they had before the new tech burst onto the scene.

Fortune

Zero percent down mortgages might help more first-time homebuyers break into the housing market—but there are caveats

United Wholesale Mortgage announced a 0% down program last month, and since then it’s been all the rage, but people are split: Does it eliminate a barrier or will it launch us into another subprime mortgage crisis?

Fortune

Usher and Apple CEO Tim Cook had a meeting. Now the Super Bowl performer is taking his ideas to Capitol Hill

Usher will join French pharma giant Sanofi in Washington, D.C., to discuss the importance of early screening for type 1 diabetes.

Fortune

FLiRTing with a COVID summer surge? What to know about the newest family of Omicron subvariants

These JN.1 spinoffs are more immune-evasive than subvariants past, scientists say.

Fortune

Microsoft’s chief scientist: Step aside, prompt engineers—AI will start prompting you instead

AI-generated prompts can serve as clarifiers and conversation catalysts, says Microsoft's chief scientist Jaime Teevan.

Fortune

After a health tragedy at 33, this founder launched a $100 million beauty brand then sold it to a Fortune 500 company for millions more

Mielle Organics' founder suffered a tragic loss that sparked a business idea and an acquisition by Procter & Gamble years later.

Fortune

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Fortune

Verge Genomics CEO: Why I urge my employees to share their fears and vulnerabilities—and do the same with them

“Vulnerability, a key leadership principle, helps me better understand my colleagues,” says Verge Genomics CEO Alice Zhang.

Fortune

What's next for Guild after founder Rachel Romer's stroke

Guild founder Rachel Romer shares more about her experience recovering from a stroke at 34.

Fortune

Wall Street has returned to T+1 trading for the first time in a century. How much longer until T+0?

SEC Chair Gary Gensler says a quicker settlement cycle benefits investors and reduces risk. Why not make it faster?

Fortune

Bain Capital leads $35 million Series A for M^0, a network for minting digital dollars

With the funding, M^0 wants to create a global network for institutions to mint digital dollars that "all look the same, smell the same, are fully fungible."

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news in one place.

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Fortune

HR software company Workday just made its Fortune 500 debut—here's how it became a $7.3 billion powerhouse

CEO Carl Eschenbach discusses the company’s rise and how the pandemic changed the way we work.

Fortune

Air New Zealand's chief sustainability officer: Sustainable aviation fuel policies are taking off

Air New Zealand is buying sustainable aviation fuel in Singapore—but the uplift will be from the U.S.

Fortune

Nordstrom's Nordy Club rewards are so popular its losing the company money

Marketing experts say the retailer shouldn’t be worried about the loss—but it’s in part because loyalty programs have lost their power.

Fortune

Liquid Death’s new CFO on the brand courting an increasingly ‘sober curious’ Gen Z

Karim Sadik-Khan has joined the $1.4 billion beverage unicorn.

Fortune

AI isn’t yet capable of snapping up jobs—except in these 4 industries, McKinsey says

New tech won’t eliminate work for most employees, but certain industries are in real peril.

Fortune

When I was a kid we struggled with a $400 heating bill and a hole in our roof. Here’s why we need energy-efficiency standards for affordable housing

There’s no better time to demand higher sustainability standards for affordable housing than the current new home construction boom.

Fortune

Verge Genomics CEO: Why I urge my employees to share their fears and vulnerabilities—and do the same with them

“Vulnerability, a key leadership principle, helps me better understand my colleagues,” says Verge Genomics CEO Alice Zhang.

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