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The Latest Breaking News from Citizens Advice

Number of households seeking help over energy debt legal action doubles

Suppliers increasingly opting to take customer to court to recover unpaid bills, Citizens Advice says

The Guardian - UK

‘Negative budgets’: cost of living crisis could lose the Tories dozens of seats

Research finds that in 85 Tory-held seats the number of people with negative budgets is higher than the Tory majority

The Guardian - UK

Rape and sexual harassment reported by foreign care workers across UK

Multiple cases of abuse and exploitation have been documented, but many staff feel ‘powerless to complain’ for fear of losing the right to work in the country

The Guardian - UK

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Spending on accidental subscriptions has doubled in a year in UK

Charity says problem getting worse, after hard-to-cancel contracts trapped quarter of UK adults last year at cost of £688m

The Guardian - UK

Citizens Advice says Sizewell C costs should not be paid with energy bill hikes

Independent advice provider calls for clarity on funding and says project may offer ‘poor value for money’

The Guardian - UK

‘Seriously ill’ mental health inpatients told to attend jobcentre or risk losing benefits

‘It’s beyond ridiculous’ say campaigners in England – rules state that nobody in hospital should be required to attend in person

The Guardian - UK

Eight million UK households to get £299 cost of living payments from Tuesday

Last of three instalments totalling up to £900 paid to people on means-tested benefits

The Guardian - UK

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Charities warn of ‘devastating knock-on impact’ of English councils’ financial crisis

Exclusive: Local voluntary groups forced to cut services or close as council funding pulled

The Guardian - UK

When a Citizens Advice has to close despite demand being ‘off the scale’

In Mansfield, the council could not afford the funding needed by a service that is vital to one of the UK’s most deprived areas

The Guardian - UK

More than 2m UK prepay meter users to be cut off from gas or electric this winter

Citizens Advice anticipating busiest winter ever for helping people who cannot afford to top up

The Guardian - UK

Government agencies and councils ‘more aggressive than banks’ over debt

Financial advice groups tell MPs rigid enforcement by central and local government is compounding problems for people in arrears

The Guardian - UK

Britain is a poorer, sicker place. No wonder disability claims have trebled in a decade

Rishi Sunak denies it: but the government’s own figures tell us how the country’s health has been afflicted by austerity, says Guardian columnist Polly Toynbee

The Guardian - UK

Record numbers in UK seeking help with energy bills and food costs

Citizens Advice figures show an unparalleled number of people unable to pay their bills in 2023

The Guardian - UK

Worried about paying your energy bills this winter? Here’s what to do

Energy debt can also have a big impact on mental wellbeing, writes Yolanthe Fawehinmi.

The Independent UK

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The Independent UK

Cost of living emergency ‘evolving’ as failures to tackle housing crisis ‘starting to bite’, say experts

‘The crushing vice is now really housing,’ warns Citizens Advice as new report outlines ongoing hardships facing households

The Guardian - UK

UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’

Campaigner Justin Gutmann alleges EE, Vodafone, Three and O2 have ‘systematically exploited millions of loyal customers’

The Guardian - UK

UK householders could be at risk of net zero scammers, says Citizens Advice

UK charity says government must tighten consumer protections to stop ‘rogue traders’ taking advantage

The Guardian - UK

One in four adults in UK to buy now, pay later for Christmas, study shows

Citizens Advice warns such credit schemes risk delivering ‘knockout blow’ to household finances

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The Independent UK

Citizens Advice warning as many turn to buy-now-pay-later to fund Christmas

The charity said it was braced to provide debt support as increasing numbers resort to using the unregulated credit.

The Independent UK

In hard times, we’re giving advice – and help – to UK citizens where it’s needed most

THE ARTICLES ON THESE PAGES ARE PRODUCED BY BUSINESS REPORTER, WHICH TAKES SOLE RESPONSIBILITY FOR THE CONTENTS

The Independent UK

Martin Lewis gives stark warning over energy price cap hike as households face higher bills

He calculated that each household will typically be paying an extra £45 per month if factoring in higher winter usage

The Independent UK

Almost half of people worried about winter energy bills, research finds

The Citizens Advice Scotland study also found more than 1.4 million are worried about not being able to heat their homes effectively over the winter.

The Independent UK

Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Guardian - UK

One in three people in UK had problem with last parcel delivery, research shows

Evri and Yodel named as worst courier companies in Citizens Advice annual league table

The Independent UK

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

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