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The Latest Breaking News from CCW

Water bills are going up again in April - how much more will you have to pay?

Prices are rising by 5.4% on average from April, but the increase will vary widely across different regions

Evening Standard

Household water bills to rise for millions of UK customers

Water UK said the increase is necessary as companies prepare to invest £20 billion between 2026 and 2027

The Independent UK

Households in England and Wales must splash out more as water bills to rise by 5.4%

Average bills to go up again in April, with Ofwat approving record spending plans amid outrage over sewage spills

The Guardian - UK

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Household water bills to rise by average 5.4% from April

Ofwat has allowed water firms to increase bills by 36% between 2025 and 2030.

Evening Standard

Customer complaints over water bills surge by 50% in England and Wales

Number of households complaining rises to 16,000 in 2025, with Southern Water the biggest target

The Guardian - UK

One in five struggled to pay water bill in last year – Citizens Advice

Over a third of those struggling (35%) were rationing water, including by cutting showers, toilet flushes and clothes washing, the charity found.

Evening Standard

More people forced to cut back on groceries to keep up with water bills, charity says

More than a fifth of those who struggled to pay their water bills found themselves falling into debt with their supplier

The Independent UK

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Household complaints to water watchdog surge

IN FULL

The Independent UK

The best and worst performing water companies revealed by watchdog

Household complaints to the Consumer Council for Water have surged to a nine-year high

The Independent UK

Household complaints to water watchdog soar to highest level in nine years

The increasing number of complaints comes amid the steepest bill rises since the privatisation of the industry.

Evening Standard

Government to launch new water ombudsman to boost consumer protection

It will also provide a single point of contact for consumers with complaints.

Evening Standard

A Thirsty Tesla Refinery Could Exacerbate Corpus Christi’s Water Crisis

Local activists warn that while residents must ration, unimpeded industrial expansion is imperiling the region’s future.

Texas Observer

Trust in water firms falls to new low as customers question fairness of bills

Fewer households also believe the amount water companies charge is fair, according to the annual Consumer Council for Water survey.

The Independent UK

Yearly water bills to rise by average £123 from April 1

The rise, confirmed by industry body Water UK, will take the average bill in England and Wales from £480 to £603 for the next year alone.

Evening Standard

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The Independent UK

Water bills set to rise an average £123 from April – check your area

The rise will take the average bill in England and Wales from £480 to £603 for the next year alone

The National (Scotland)

Water bills in England and Wales to see major price rises, watchdog confirms

PEOPLE'S water bills in England and Wales will increase by an average £31 per year for the next five years, regulator Ofwat has announced ...

The Guardian - UK

Water companies urged to step up help on bills for vulnerable customers

Regulator poised to reveal steep price rises as campaigners in England and Wales fear water will become unaffordable

Evening Standard

Too many households let down and abandoned after sewer floods – report

Some customers had to clean up sewage themselves, with compensation often not covering the costs according to Ofwat and the CCW.

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Evening Standard

Two in five households will struggle with water bill increases, report warns

The figure is more than double the 18% who say they have difficulty paying their current bill, the Consumer Council for Water said.

The Guardian - UK

The solo penalty, from rent to holidays: ‘Being single is costing me £12,000 extra a year’

From hotels to housing, insurance to TV subscriptions, people who live and travel alone face a hefty penalty

The Guardian - UK

Unresolved water complaints in England and Wales rise to near-decade high

Customer disputes over sewage spills, billing mistakes and water meters soar in past year

The Hindu

The legality of using white phosphorus

In the 2008-2009 Gaza War too, there were allegations that the Israel Defense Forces (IDF) struck the Gaza Strip with sub-munitions containing white phosphorus. The Israeli government, which initially denied this, later acknowledged that it did use white phosphorus in 2009, but only in uninhabitable areas, for the purpose of…

The Guardian - UK

Watchdog berates Thames Water and Southern Water over level of complaints

Two utilities deemed ‘standout poor performers’ with so many complaints it skews industry’s overall performance

The Independent UK

Southern Water and Thames Water ‘standout poor performers’ driving complaints

The Consumer Council for Water said the more than 20 million people served by the two firms were being ‘let down’.

The Guardian - UK

Water companies ‘need single social tariff in England and Wales’

Consumer body says vulnerable households face ‘postcode lottery’, with each firm setting its own tariff

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