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The Latest Breaking News from Southern Water

Southern Water admits 18-year meter mix-up – but insists we owe it more

It kept on billing us for a neighbouring house’s supply although I live alone at my grandmother’s home

The Guardian - UK

Customer complaints over water bills surge by 50% in England and Wales

Number of households complaining rises to 16,000 in 2025, with Southern Water the biggest target

The Guardian - UK

Troubled waters: How the UK’s water companies became a national disgrace

Outages in Kent and Sussex this week became the latest in a long list of breakdowns in the UK’s creaking water system. Harry Cockburn asks how Britain can solve its utilities crisis

The Independent UK

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read the most diverse news in one place.

Southern Water accused of ‘failure’ after burst pipe leaves homes without running water on Christmas Day

‘Hastings once again is paying the price for the failures of Southern Water, ’ said local MP Helena Dollimore

The Independent UK

Burst pipe leaves homes in East Sussex without water on Christmas Day

Southern Water says incident led to ‘very low levels’ at reservoir and set up bottled water station for residents

The Guardian - UK

Thousands in Hastings could face Christmas with no water after mains pipe bursts

Southern Water warns households may begin losing water from Christmas Eve as system rapidly loses supply

The Guardian - UK

MP calls for ban on ‘biobeads’ at sewage works after devastating Camber Sands spillage

Exclusive: Use of toxic plastic beads in treatment works is unnecessary and outdated, say conservationists

The Guardian - UK

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At least 15 English sewage plants use plastic beads spilled at Camber Sands

Exclusive: Experts urge water companies to update plants to avoid another catastrophe, as analysis reveals scale of use

The Guardian - UK

‘We feel we’re fighting a losing battle’: the race to remove millions of plastic beads from Camber Sands

A huge cleanup effort has seen volunteers working to remove beads by hand and machine. They can only wait and see the extent of damage to wildlife and dune habitat

The Guardian - UK

What are bio-beads used for and how did they get spilled on to Camber Sands beach?

Plastic pellets attract algae and smell like food so can be eaten by birds, fish and dolphins, which can prove fatal

The Guardian - UK

Plastic beads spreading on Sussex coast after ‘catastrophic’ spill, meeting told

Local people describe devastating impact of millions of toxic beads from Southern Water site near Camber Sands

The Guardian - UK

Southern Water apologises for catastrophic spill of plastic biobeads in Sussex

Resulting pollution on Camber Sands beach poses threat to wildlife including dolphins and seals

The Guardian - UK

Camber Sands Disaster: How Tiny Plastic Beads Sparked a Major Ecological Scare Along Britain's Coast

Thousands of small plastic pellets, or biobeads, have washed up at Camber Sands in East Sussex, prompting authorities to investigate the source and begin a secured cleanup operation.

International Business Times UK

‘Environmental catastrophe’ fears as millions of plastic beads wash up on Camber Sands

MP asks for explanation from Southern Water amid concerns the spill could have dire impact on rare sea life

The Guardian - UK

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The Guardian - UK

Bosses at six water firms had £4m in bonuses blocked under new rules, Ofwat says

Regulator also considers forcing companies to report pay received from parent firms after Guardian investigation

Evening Standard

Thames Water among six water firms to have bonuses for top bosses blocked

More than £4 million of potential bonuses were banned under new rules on performance-related executive pay, regulator Ofwat said.

Evening Standard

Southern Water lifts hosepipe ban for Hampshire and Isle of Wight

The restriction was put in place in July following record dry and hot weather.

The Independent UK

The five utility companies cleared to increase water bill charges

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The Independent UK

How AI revealed sewer was blocked by a dumbbell and a fatberg

Southern Water says its AI sensor system has been trained to learn normal sewer behaviours and identify when blockages are appearing

The Independent UK

Water company bans US billionaire’s new lake being filled during hosepipe ban

Southern Water halts water transportation to billionaire’s lake during drought

The Guardian - UK

Trump-supporting billionaire prevented from filling lake on UK estate during drought

Blackstone founder Stephen Schwarzman acted legally, but residents complained to Southern Water

The Guardian - UK

Southern Water applies for permission to draw water from rare chalk stream

Environment secretary urged to stop drought order that could damage the ecology of River Test in Hampshire

The Independent UK

Water companies enforcing hosepipe bans leak over one billion litres of water a day

The amount of water leaked every day is enough to fill 400 Olympic swimming pools

The Guardian - UK

Water chiefs’ pay rises to average of £1.1m despite ban on bonuses and outrage over pollution

Total remuneration at companies in England and Wales – many of them under scrutiny for sewage discharge – was £15m in 2024-25

The Independent UK

No households fined for breaking hosepipe bans during recent droughts, water firms admit

Exclusive: Calls grow for tougher action on water firms, instead of relying on households to cut demand

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