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The Latest Breaking News from British Gas

I know the inhumanity of prepayment meters. Forget reform – they should be abolished

The energy companies’ recent climbdown is pleasing, but the prepay system is fundamentally unfair. It’s got to go, says author Kerry Hudson

The Guardian - UK

British Gas debt agents 'broke into woman's home' with dad on his deathbed

Elizabeth Garrett says she returned from hospital to find British Gas subcontractors had taken her door off its hinges - and workers even made themselves a cup of tea as they force-fitted the meter

Daily Mirror

Ofgem boss should resign over prepayment meter scandal, say charities

Head of energy regulator should quit for failing to stop ‘terrible distress’, say campaigners

The Independent UK

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Heat pumps to be installed for same or less price than gas boilers

Octopus Energy’s new heat pump will cost homeowners as little as £2,500

Evening Standard

Councillor's fury as Renfrewshire residents 'unknowingly' put on pre-payment energy plans

Constituents have made their views clear over the issue of smart meters.

Daily Record

UK energy suppliers to end prepayment meter installation in vulnerable homes

BEIS also asks firms how many warrants to forcefully enter people’s homes they have applied for

The Guardian - UK

Stab vests, huge dogs and escape routes: the secret diary of a prepay meter fitter

A British Gas engineer reveals some customers’ aggressive response to forcible installations, which are now in effect banned

The Guardian - UK

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Protest to take place outside Glasgow office of British Gas debt collectors

AN emergency protest is set to take place outside the offices of the debt collectors who broke into vulnerable peoples homes on behalf of British…

The National (Scotland)

Young adults want to pursue career in green industries - including renewable energy

A poll of 15-25-year-olds revealed almost all those seeking job opportunities have protecting the natural environment at the forefront of their mind

Daily Mirror

Gordon Brown calls for Ofgem boss to quit over pre-payment meter scandal

Magistrates have been told to stop issuing warrants for installations of pre-payment meters after scandal

Evening Standard

The next energy inquiry should focus on Ofgem’s sleeping policemen

The prepayment meter scandal was worsened by Ofgem swallowing assurances that rules were being followed

The Guardian - UK

Possible compensation for vulnerable energy customers after ‘wrongful’ installation of prepayment meters

The UK Government is calling on Ofgem to do more to ensure energy providers stick to the rules.

Daily Record

Scots OAP with brain tumour denied help with energy bills over £6.50 debt

The pensioner was refused help when he had just £1 of emergency credit in his meter.

Daily Record

Grant Shapps ‘sitting on hands’ amid prepayment meter scandal, says Labour

Ed Miliband says business secretary refused to act while 30,000 people were forced onto more expensive tariffs in January

The Guardian - UK

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The Guardian - UK

British Gas is ready to bully beyond the grave

Brief letters: Death collection | State school success | Ballooning problem | Rose-tinted Brexit | Passport to the polls

The Guardian - UK

The Observer view on the shameful premium that the poorest pay for their energy

The forced installation of costly prepayment meters must be stopped. Give low-income consumers a proper safety net instead

Daily Record

Vulnerable Scots gran's home broken into and SSE prepayment meter fitted backs calls to end practice

SSE forced their way into Tracey Milley's East Lothian home to fit a new meter after she built up £690 in unpaid bills.

Daily Record

British Gas bailiff firm forcibly fitting pre-payment meters in homes got £1.5m furlough cash

It comes days after an undercover probe revealed Arvato heavies contracted by British Gas forced their way into people’s homes.

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The Independent UK

Shapps raps energy regulator over prepayment meter scandal

Business Secretary gives suppliers until Tuesday to say what they are going to do about customers who have meters wrongfully fitted.

Daily Mirror

Energy firms given days to plan compensation for customers whose homes they broke into

Furious Grant Shapps has also told watchdog Ofgem to get its act together after failing to haul British Gas over the coals for their appalling actions

Wales Online

Who is British Gas boss Chris O'Shea - the man 'accountable' for prepayment meters scandal?

The head of the energy giant's parent company has apologised to customers

Daily Mirror

Cruel British Gas bailiffs got £1.4m in furlough cash during Covid pandemic

Bailiffs forced their way into homes of vulnerable British Gas customers behind on bills. Victims – including the sick and disabled – were forced to have more costly pre-payment meters

Wales Online

Business secretary warns energy suppliers over prepayment meter fiasco

Grant Shapps slammed the 'scandalous and shameful' practice by British Gas

Daily Mirror

Complaints to UK energy watchdog hits record levels - with more than 100k last year alone

Complaints to the Energy Ombudsman have reached record levels, passing 100,000 last year, as anger grows at the pre-payment scandal that has seen people's homes broke into by British Gas subcontractors

Wales Online

Business secretary demands Ofgem review and warns energy suppliers over prepayments meter fiasco

He slams the 'scandalous and shameful' practice by British Gas

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