TalkTalk user's fury at 'finding workmen digging up driveway without permission'

A homeowner has claimed they found Openreach workmen digging up the driveway despite no permission being given.

The TalkTalk customer said in an online post they returned home after spotting the work being carried out and was told that wiring was being repaired as well as a cable installed that would run into the house.

The owner of the house, an engineer, said they never agreed to have any internet upgrade, it is reported.

On top of this they claim that they didn’t even have a fault with their connection and that the workers had no permission to be on their property.

Yet the workers on the driveway reportedly said they had authority to be there.

The customer claimed they had not given any permission to TalkTalk for the work to be carried out (X90073)

"Dashed home as I noticed my CCTV showed workmen on my property that I had no knowledge about, only to be told they are Openreach technicians repairing a conduit beneath my drive - whilst attempting to run a fibre cable into my premises," the TalkTalk customer wrote, reported The Sun.

"They claimed to have authority and an order number from TalkTalk. However, I have repeatedly declined all TalkTalk's cold calling sales. They wanted me to pay more and upgrade to Fibre to the Premises (FTTP), and blocked their caller IDs to prevent being bothered again and again, after saying no again and again, and nobody taking my word for what type of connection that I choose to have.

"So these guys have actually dug up my paved driveway as they claim the BT conduit which runs beneath was occluded."

The furious homeowner said that he did not need an upgrade at the house (Getty Images/iStockphoto)

The customer went on to write another post where he repeated the claim that every effort by TalkTalk for an upgrade had been refused as it was not needed.

And the furious person is not leaving it there as they are reportedly getting a "crime reference number" claiming the workers were illegally on their land.

While they have adamantly said that it will be TalkTalk that will be paying for the "repairs, loss of access and damages".

In response TalkTalk told the Mirror that there had not been any evidence that anyone had dug up the drive and that the community post dated back to February.

They added that the customer had not responded to the company despite efforts to contact them.

Openreach said the story was unsubstantiated when approached for comment.