The Latest Breaking News from Zendesk

Artificial intelligence’s effects on employee experience have been positive, but is that the same for all companies?

Explore the best CRM solutions that help small businesses collaborate and drive revenue.

More than half of customers targeted over the past 12 months, and it might get worse with more AI.

Finding the best CRM software isn't easy. Fortunately, these case studies highlight the benefits of some of the market leaders.

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Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some enterprise-level solutions, its user-friendly interface, mobile accessibility, and regular updates make it a strong contender for SMBs. Pricing can…

The group will participate in the Tartan Day Parade and pitch to US investors during the week-long programme

Look for private equity firms to keep on targeting software companies in 2023, though rising interest rates could get in the way of some deals.

BERKELEY, Calif. — Hundreds more layoffs affecting tech and life science jobs in the Bay Area have been disclosed by companies in what has morphed into a steady drumbeat of local staffing reductions in the wobbly sectors.

Some company founders talk about the brilliance of their business idea. But not Zendesk CEO and co-founder Mikkel Svane. Simple ideas are often best.

Reuters What Recession? AmEx Shares Ambitious Hiring Plans As Peers Let Go Staff