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The Latest Breaking News from TT2

Tyne Tunnel issues urgent warning to drivers over text scam asking for toll payment

TT2 has said it would never ask for toll payment via text message

Chronicle Live

North East business life: charity, community and award events in the region

Companies in this week's round-up include ROAR Digital Marketing, Tyne Housing, TT2, Northern Block and Salamander Pumps

Birmingham Post

Tyne Tunnel boss leaves chief exec job after overseeing switch to cashless toll payment

Philip Smith has quit as chief executive of tunnel operator TT2 to “pursue new opportunities”

Chronicle Live

From analysis to the latest developments in health,
read the most diverse news in one place.

Tyne Tunnel give lifeline to parents with sick babies in hospital

Executives at the North East transport link have covered the cost of transport for approximately 350 families to and from hospital, to visit their poorly babies for a whole year.

Chronicle Live

Anger over Tyne Tunnel toll hike – 'We keep putting the burden on people who cannot afford it'

Councillors voted on Tuesday to up the price of using the crossing by as much as 50p, though the increase has been delayed by three months from next February to May

Chronicle Live

Couple in hire car on UK holiday furious over toll fine they 'were unable to pay'

Clive and Sandie Johnson tried to pay the fee online after confirming they were in a hire care, but the website gave then no option to pay which they questioned when they retuned the car

Daily Mirror

Tyne Tunnel marks one year since toll booths axed in switch to controversial cashless payments

It has been 12 months since the crossing’s old toll booths and barriers were ditched, in an effort to speed up journey times and reduce pollution levels

Chronicle Live

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Tyne Tunnel hardship fund: What is it, who qualifies and how to apply

The Tyne Tunnel hardship fund is designed to help those who have been issued with fines and are struggling to afford to pay them access free financial advice

Chronicle Live

Scots motorist fuming after receiving fines for driving through city tunnel at centre of controversial toll scheme

She said there was "little consideration given to incoming tourists or visitors who face hefty costs for a simple mistake."

Daily Record

Tyne Tunnel takes two 'serial toll evaders' with 264 unpaid journeys between them to court

Two defendants were successfully prosecuted on behalf of TT2 Ltd after making dozens of unpaid journeys through the tunnel

Chronicle Live

Fitness guru's anger as he claims Tyne Tunnel traffic backlogs are costing his gym 'thousands of pounds'

David Fairlamb has complained that clients are being put off coming to his business because of traffic congestion around the Tyne Tunnel Trading Estate

Chronicle Live

Criticism of Tyne Tunnel's cashless toll payment system 'disproportionate', review claims

An appraisal of the controversial barrierless system concludes that its main goals “have all been achieved successfully”, despite a series of problems that have frustrated drivers

Chronicle Live

Tyne Tunnel records busiest-ever month as major roadworks come to an end

1,594,658 vehicles in total passed through the North and Southbound tunnels last month

Chronicle Live

Driver slams tunnel toll after '103 attempts to pay' via voice recognition software

Ivor Rodgers claims he read out his vehicle registration number more than 100 times to Interactive Voice Response (IVR) technology

Wales Online

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Daily Mirror

Fuming driver tries to pay tunnel toll 103 times as machine 'doesn't recognise accent'

Ivor Rodgers was looking forward to joining his family in Northumberland on holiday, but instead found himself trying - and failing - to pay a simple toll as the machine didn't recognise his accent

Chronicle Live

Tyne Tunnels launch five figure advertising campaign to keep fines low over summer

The communications campaign entitled ‘There’s no stopping you this summer’, will run until September across a wide range of media platforms.

The Guardian - UK

I hired a black car and was then fined £60 for driving a white one

I’ve appealed against the penalty charge notice but Enterprise has deducted a fee from my account

Chronicle Live

Tyne Tunnel debt recovery firms under fire for 'threatening and misleading' language in letters

The trade association for debt collection, the CSA, have criticised Marston Recovery and Court Enforcement Services about the wording of their debt enforcement letters

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Chronicle Live

Tyne Tunnel would have 'significant' queues without cashless toll system after traffic levels surge

The crossing is now busier than at any time since 2015, new statistics have revealed

Birmingham Post

10 questions for Philip Smith, CEO of TT2

Mr Smith leads the Tyne Tunnel operators TT2 and is the latest business leader to take on our questionnaire

Chronicle Live

Timeline of Tyne Tunnel fine errors - Drivers wrongly charged hundreds and penalty for woman 300 miles away

From wrongly received fines to unreachable customer service helplines - here's our round-up of qualms people have had with the Tyne Tunnel system

Chronicle Live

Tyne Tunnel appoint independent watchdog to help improve complaints process

The Tyne Tunnel has been the subject of many complaints since the introduction of the new cashless system

Chronicle Live

Hampshire woman 300 miles away from Tyne Tunnel hit with 'multiple' fines despite never driving through it

Susan Woodhead was left with anxiety and nausea after receiving multiple fines despite never passing through the Tyne Tunnel in her life

Chronicle Live

Kent woman who has 'never been to the North East' shocked by £175 Tyne Tunnel fine

Julie Barnett received an Unpaid Toll Charge Notice despite having no idea where the Tyne Tunnel was

Chronicle Live

Tyne Tunnel's cashless toll system branded an 'absolute disaster' as thousands hit with fines

North Tyneside councillor Sandra Graham says she has been inundated with complaints from residents about the major changes

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