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The Latest Breaking News from The Housing Ombudsman

'No one listened': Havering Council to pay £7,000 to homeless mother left in unsafe housing

The Housing Ombudsman found repeated failings after a homeless mother and her children were left living in unsafe accommodation for nearly two years

Evening Standard

Awaab’s Law will force landlords to respond to damp and mould complaints within 24 hours – your rights as a renter and landlord explained

The law was introduced after a toddler tragically passed away as a result of mould exposure

Ideal Home

'It's like living in a Victorian slum': Tenant's nightmare in 'rat-infested' home -as council issues apology

Housing Ombudsman ordered Ealing Council to pay compensation to Errol Baptiste over its handling of complaints about his living conditions

Evening Standard

From analysis to the latest developments in health,
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Mum-of-three with asthma paid thousands by London council over home that was ‘making her ill’

Her case was eventually brought to the Housing Ombudsman and was deemed to represent ‘severe maladministration’ by the council

Evening Standard

Camden resident forced to live in 'wooden shack without heating or hot water' after broken lift made home inaccessible

The resident, who has arthritis, said trying to climb the 94 steps to their home four times a day was ‘killing them’

Evening Standard

Disabled child waited nearly two years for social housing repairs – ombudsman

The example came as the Housing Ombudsman’s latest report showed that findings of failures and delays have soared.

The Independent UK

Largest UK housing association fined for failing to fix child’s bedroom window for four years

The severely delayed repair led to parts of home developing mould, housing watchdog says

The Independent UK

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London family wins £20,000 after council blamed mould problem on 'lifestyle'

Lewisham Council insisted a yearly mould wash was enough to deal with the problem eight years after the resident first reported a leak

Evening Standard

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK

'After Awaab, nobody can ignore damp and mould anymore... a lot of us did'

"We just said, oh it's lifestyle, open your window... nobody thinks that anymore"

Manchester Evening News

Dad and daughter part of £18k council payout after 'shocking' response to housing complaints

They were left with water pouring down their walls, which caused damp and mould problems for years

Wales Online

The Mancunian Way: Banana, Banana, Banana

Report finds housing manager thought living with mould was 'acceptable' PLUS School where girls must wear skirts AND The Bloomtown trail

Manchester Evening News

Awaab Ishak landlord saw refugees in mouldy properties as 'lucky' to have a home

Rochdale Boroughwide Housing (RBH) had a culture of "othering" which saw staff hold prejudices and "lazy assumptions" about asylum seekers and refugees, the Housing Ombudsman said

Daily Mirror

Mould seen as 'standard repair' by RBH worker a month before Awaab died despite pregnant mum's distress, damning report reveals

The Housing Ombudsman says the landlord should have escalated concerns

Manchester Evening News

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Manchester Evening News

Staff at housing association responsible for tragic Awaab Ishak had 'wholly unacceptable' attitude to refugees

RBH has come under fire in a new report

Manchester Evening News

Awaab Ishak landlord said refugees were 'lucky to have a roof' and living with mould was 'OK and acceptable'

A damning report published today slammed a 'wholly unacceptable' attitude towards asylum seekers by Rochdale Boroughwide Housing

Wales Online

Housing association tenants complain of giant rats, raw sewage and health problems due to mould

More than 15,000 complaints about disrepair were made to a watchdog, with tenants worried about rat infestations, raw sewage and health problems caused by mould

Manchester Evening News

'We're living in a raw sewage and rat-infested hell - we fear for our kids'

Worried housing association tenants have made more than 15,000 complaints in the last three years

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Daily Mirror

Giant rats and raw sewage 'hell' spark fear for kids' health due to mould and damp

A Sunday Mirror investigation has revealed there were 15,000 complaints about disrepair with tenants worried about rat infestations, raw sewage and health problems caused by mould

People

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