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The Latest Breaking News from Text

6 Ways AI Agents in Customer Service Turn Support into a Retention Engine

AI agents in customer service now resolve 74% of queries solo and catch at‑risk customers proactively. See how an AI customer service platform turns support into a retention engine.

International Business Times

Australian books to look forward to in 2026: from a 278-page sentence to a memoir about a ‘cursed vagina’

It promises to be a marvellous year ahead for OzLit, with new books from the likes of Kate Grenville, Siang Lu, Antoinette Lattouf, Shaun Micallef, Judith Lucy and more

The Guardian - AU

After early acclaim, Elizabeth Harrower didn’t write for decades. Two biographers consider why

In the 1950s and 1960s, Elizabeth Harrower wrote some of the most intense and highly praised “psychological fiction” of the 20th century. Mysteriously, she stopped writing after shelving a manuscript for her last novel, In Certain Circles, in 1971. Her comeback story in the final decade of her life captured…

The Conversation

From analysis to the latest developments in health,
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5 new Australian publishers are making defiant, weird, grass-roots books

In the past year or so, three Australian publishing mergers happened within a few short months. Text Publishing, Pantera Press and Affirm Press were all absorbed into a larger company. Once a company has shareholders, like Penguin Random House and Simon and Schuster (which acquired Affirm and Text), the business…

The Conversation

‘It will be dire for readers’: the disappearing voices of Australia’s independent publishers

Many local award-winning authors first found a home at a small publishing house, but as yet another is subsumed by one of the ‘big five’, there are fears for the writers of the future

The Guardian - AU

The acquisition of Text Publishing by Penguin Random House is part of a worrying trend in Australian publishing

Australia has been unique in the anglosphere for decades, as its independent publishers have resisted the forces of conglomeration and remained privately owned – often by their founders. But this week the third independent publisher in less than six months has merged with a multinational.

The Conversation

Australian independent publishing stalwart Text acquired by global giant Penguin Random House

Local publishing house says it will ‘retain creative control’ and no redundancies are planned for Melbourne office

The Guardian - AU

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Emma Ling Sidnam wins Surrey prize

Announcing the winners of New Zealand's strangest and possibly most awesome writers residency award

Newsroom.co.nz

Where I Slept by Libby Angel review – Melbourne’s 1990s bohemia comes to gritty life

A descendant of Helen Garner’s Monkey Grip, this biographical second novel is set among the share houses and squats of a young artistic life

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