The Latest Breaking News from Royal Mail

In private hands, the postal service has become a graveyard of management ambitions, beset by discontent and decline. Can yet another new boss save it?

Collections featuring images from 1997 Brit awards are postal service’s first dedicated to an all-female pop group

One-third of letters in some parts of the country don’t arrive the next day – despite the rise in stamp prices

It’s too late to reverse this disastrous privatisation, but regulators can be made to enforce its contracts to the letter, says the Guardian columnist Polly Toynbee

Evri and the Royal Mail have shared their latest recommended posting dates for your mail to arrive in time for Christmas

Letters: Kate Billington, Jo Valentine and Sally Bates on the unreliability and declining standards of the postal service

We would like to hear about your experiences of the postal service

Delivery times will be affected because Christmas Eve is on a Sunday. So don’t leave it to the last minute

From making the perfect present to finding the cheapest way to send it, here’s how to spread festive cheer on a budget

The special postboxes respond to post with festive tunes such as Jingle Bells, We Wish You A Merry Christmas and Deck The Halls

Royal Mail, the UK’s oldest postal service, has received plenty of bad news in recent weeks. It has been fined for failing to achieve its delivery targets, lost an exclusive deal with the Post Office and recorded operating losses of £319 million – £100 million higher than for the same…