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The Latest Breaking News from Ovo

Bristol energy company Ovo gives workers unlimited compassionate leave on full pay

The Redcliffe-based business is also offering employees as much time off as they need for pregnancy loss and failed IVF treatment

Bristol Post

War veteran aged 103 left freezing in home for months after energy meter fail

Ivor Gardner was left wearing oven gloves and sitting under tea towels to keep warm in his home after OVO energy repeatedly ignored his complaints to repair his gas meter.

Daily Record

Ovo to give staff unlimited compassionate leave on full pay

The Bristol-based energy company is also introducing paid days off for important life events such as marriage

Birmingham Post

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D-Day hero, 103, wears oven gloves to keep warm in his house as he is too worried to use heating

Ivor Gardner, a D-Day hero, had a new gas meter installed in April 2022 but it did not work

The Independent UK

D-Day hero, 103, keeps warm under tea towels after electricity cut off for MONTHS

A D-Day hero says he has been left keeping himself warm with tea towels and oven gloves at the age of 103 after his energy firm failed to fix his broken gas meter

Daily Mirror

D-Day hero aged 103 left freezing at home after energy meter mess-up

OVO has apologised for the poor service

Wales Online

Scheme lets EV drivers charge their homes with their cars and sell excess power

It is hoped the project will be rolled out nationwide later this year

Wales Online

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Martin Lewis warns Brits of 8% energy bill cost hike if they cancel direct debits

The Money Saving expert issued advice to any bill payers considering cancelling their regular payments to energy companies as it may harm their credit score and end up costing more

Daily Mirror

This Morning's Martin Lewis warning to anyone who pays energy bills by direct debit

The Money Saving Expert advised energy customers how to avoid extra costs

Liverpool Echo

UK energy suppliers stop clawing back debts via prepayment meters

Exclusive: calls for complete ban until end of March amid concern over forced installations by warrant

The Guardian - UK

Warning as thousands have just days left to claim energy rebate

Post Office is urging prepayment customers to cash in their October rebate vouchers before the expire at the end of this week

Chronicle Live

Scots flatmates shocked at £1,000 gas bill after not turning heating on for a year

Holly Crooks, 25, from Edinburgh endured sleepless nights after her bill sky-rocketed out of the blue.

Daily Record

Edinburgh flatmates get £1,000 gas bill despite not turning heating on for a year

The graduate contacted the energy provider and its complaints line several times and was at her wit's end unable to sleep from the stress before she contacted the press.

Edinburgh Live

Full list of energy support for customers with British Gas, EDF, E.ON and more

We've detailed the support available from the main energy suppliers in the UK and what support there is for those who don't meet the benefit or low income threshold

Manchester Evening News

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Birmingham Post

Energy firm Ovo stops forced prepayment meter installations over Christmas

The Bristol-headquartered supplier said the move was that latest in a series of measures it has introduced to help customers amid the cost-of-living crisis

Daily Record

Energy supplier Ovo pauses forced prepayment meter installations until end of next week

The measure will be in place until Saturday, December 31.

Chronicle Live

Energy supplier Ovo stops forced prepayment meter installations over Christmas

The move comes as campaign groups have called to ban compulsory PPM installations, saying that customers are 'struggling in cold, damp homes this winter'

The Guardian - UK

And the award for the most terrible customer service goes to …

From overcharging parking firms to underwhelming car dealers, we’ve seen it all. We name and shame the worst offenders

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news in one place.

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Chronicle Live

British Gas, Scottish Power, SSE and Ovo named and shamed as energy vouchers fail to to arrive

One in five of the UK's poorest families are left shivering as they wait for their rebate payments to top up their meters

Daily Record

Full list of energy firms offering support on bills - including Scottish Power, OVO and Octopus

Energy suppliers are offering grants, discounts, and services to certain customers who are struggling to pay their bills.

Daily Mirror

Full list of energy firms offering up to £1,500 bill help - from British Gas to SSE

Some UK energy suppliers are providing grants, in some cases worth thousands, to households struggling to pay their energy bills so we've compiled a list of all the firms offering help.

Glasgow Live

Paolo Nutini shares 'love' for Nicola Sturgeon on stage at first OVO Hydro show

Paolo Nutini gave a special shout out to Scotland's First Minister during his first show in a run of dates at the OVO Hydro. The singer shared his love for the politician onstage.

Daily Mirror

Mum-of-four says kids fell ill as family left without heating in -7C for days

Emma Best has hit out at OVO Energy after her meter was changed from a monthly plan to pay as you go, and she was left waiting for the new card to arrive

Daily Record

Martin Lewis shares new solution for people struggling to pay energy bills by Direct Debit this winter

The consumer champion offers advice on reducing energy payments without cancelling your Direct Debit.

Daily Mirror

Ovo Energy customers could save up to £260 on energy bills with free home visit

Customers of Ovo Energy may be able to save £260 a year by signing up for a home visit by an energy professional who will give personalised advice on cutting down bills

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