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The Latest Breaking News from OVO Energy

Customers blast Ovo Energy for locking them out of their accounts until the end of the year

Ovo Energy says migration to new website only affects 'a small number' of account holders

Chronicle Live

Ovo and Good Energy set to pay out £2.7m for overcharging customers

Suppliers charged families more than permitted for their gas and electricity under the price cap or the Energy Price Guarantee

Chronicle Live

Ovo and Good Energy to pay £4 million compensation for overcharging customers

The average amount paid to Good Energy customers will be £109, while Ovo customers will receive around £181

Insider UK

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South West energy firms to pay £4m compensation for overcharging customers

Energy regulator Ofgem has said that Ovo Energy and Good Energy have overcharged almost 18,000 households

Birmingham Post

Thousands of people to get £180 from energy providers

Two energy firms have had to pay out compensation after overcharging customers

Liverpool Echo

Ovo Energy and Good Energy to pay out £2.7million to thousands of customers

It comes after some households were charged above the maximum rates allowed under either the Ofgem price cap or the Government Energy Price Guarantee

Daily Mirror

Two major energy suppliers ordered to give thousands of customers up to £180 refund

Ovo Energy and Good Energy will pay compensation to around 18,000 households after Ofgem found customers had been overcharged

The National (Scotland)

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18,000 households to receive £4m in energy bills compensation

Ovo Energy and Good Energy customers will receive a significant amount of compensation

Manchester Evening News

Energy companies to pay £4m compensation to people who have been overcharged

Some households will get an average of £181

Wales Online

SSE and Ovo: prepay meter pain and distressing demands

One reader says SSE takes 70% off every time they top up their meter, while another gets erroneous Ovo payment letters

The Guardian - UK

Energy supplier to wipe debts after payment glitch left customers with shock bills

Customers took to social media after receiving demands for up to £700 after prepayment meters did not update tariff change

Chronicle Live

Couple's 'nightmare' after being charged £1.2k a month for electricity over six years

Bernard and Pat Hampson resorted to heating just one room in their house but were still being hit with massive bills

Wales Online

Couple 'terrified' after charged £1.2k a month for electricity over six years

"We were just heating up one room in the house - it was a nightmare"

Liverpool Echo

Energy brand to close down with 200,000 customers affected - what you need to know

Boost Power customers will be moved over to its parent company Ovo Energy, with letters already being sent out to households - here is what you need to know about the changes

Daily Mirror

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The Money Edit

British Gas cuts energy bills by £15 for prepayment meter customers from April

One million British Gas customers on energy prepayment meters will save around £15 as British Gas cuts its penalty three months early

Birmingham Post

Ovo Energy to bid for Shell’s UK gas and electricity supply arm - report

Sky News has said Bristol-headquartered Ovo is considering a move for Shell Energy Retail UK, which supplies around 1.4 million homes across Great Britain

The Money Edit

Ovo Energy launches a one-year fixed deal to beat the energy price guarantee – but can it actually save you money on energy bills?

Ovo energy has announced a one-year fixed deal for customers – we look at what it’s offering and if it can help you save money on your energy bills

Manchester Evening News

British Gas, Scottish Power and OVO slammed over 'horrifying' prepayment meter installations

British Gas, Scottish Power, and OVO energy were responsible for 70 per cent of forced installations last year, according to government figures

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Evening Standard

British Gas, Scottish Power and Ovo make up 70% of forced meter installations

Just three energy companies were responsible for 70 per cent of prepayment meters forcibly installed in homes last year, according to new figures.

Daily Mirror

Ovo launches first energy deal that is CHEAPER than the Government price cap

Ovo Energy's new tariff is £225 less than the Government's Energy Price Guarantee, which caps the cost of a typical household’s annual energy bill at £2,500

The Money Edit

How to save £130 by switching to OVO Energy

Looking to cut your energy costs? A new offer from Ovo Energy could bag you saving of around £130 - we have all the details

Daily Mirror

Energy firm is giving thousands of customers free £50 credit if they switch

Those switching will be signed up to Ovo's Standard Variable Tariff which is currently under the Government's Energy Price Guarantee (EPG) of £2,500 for the average household a year

Chronicle Live

1 in 5 families with PAYG meters may have missed out on £132

Everything you need to know about cashing your energy vouchers and what to do if some of yours have already expired

Daily Record

Octopus wipes nearly £1,000 off woman’s energy bill through £15m support fund

Octo Assist is a £15 million customer fund to help people struggling with high winter energy bills.

Chronicle Live

Thousands of energy vouchers not cashed in as deadline passes

One in five Energy Bill Support Scheme vouchers sent to help families cope with rising winter bills remain unused

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