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The Latest Breaking News from Optus

How not to tell customers their data is at risk: the perils of the Optus approach

Optus fears data on up to 9.8 million of its customers has been accessed in a sophisticated cyberattack – including, for some customers, passport and drivers licence details, as well as phone numbers, dates of birth and email addresses.

The Conversation

Optus hack renews calls for better protection of customers and their personal data

As Optus chief executive Kelly Bayer Rosmarin calls for "heightened vigilance" after a mass data breach, advocates say companies need to do more for consumers.

ABC News

Optus rejects insider claims of 'human error' as possible factor in hack affecting millions of Australians

Optus has strenuously denied "human error" being a contributing factor in a data breach that inadvertently allowed cyber criminals to steal personal details of potentially millions of customers.

ABC News

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Optus data breach: What to do if you think you're at risk of identity theft

After a malicious cyber attack, Optus customers dating back to 2017 are advised they could be at risk of identity theft. Here's what you need to know if you think you're at risk.

ABC News

Optus cyber-attack could involve customers dating back to 2017

CEO says company has not yet confirmed how many people were affected by hack, but 9.8 million was ‘worst case scenario’

The Guardian - AU

‘Angry’ Optus boss dodges questions about hack, reveals “worst case scenario”

Optus still doesn't know whether hackers who stole the data of up to 9.8 million of its users were private criminals or state-sponsored.

The New Daily

Here’s What To Look Out For If You’re An Optus Customer Freaking Out About The Data Breach

More than nine million Optus customers have had their personal data breached.

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Australian parliament adjourned until Monday as mark of respect to Queen – as it happened

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The Guardian - AU

Morning mail: Russians flee military draft, more rain on way in NSW, Optus data breach

Friday: Personal information of potentially millions compromised as Australia’s second-largest telco suffers massive data breach. Plus: Qantas passenger’s three-month wait for lost bag

The Guardian - AU

Laws questioned after Optus cyber attack

The federal opposition says a major cyber attack which may have placed customer's private information at risk is a dramatic wake-up call for the government.

AAP

Optus emails customers over breach

More than 24 hours after Optus alerted the media of a massive cyber attack that exposed people's personal details, customers have been contacted by the telco.

AAP

Optus hacked: Millions of customers’ personal data exposed in huge cyber attack

Telecommunications giant Optus has admitted to a massive data breach that may have exposed the personal data of millions of their customers.

The New Daily

Optus data breach: who is affected, what has been taken and what should you do?

After a malicious cyber-attack, customers of Australia’s second-largest telco are advised they could be at risk of identity theft

The Guardian - AU

Millions Of Optus Customers Have Had Their Personal Details Leaked In A Massive Cyberattack

About seven million customers' names, phone numbers, email addresses and dates of birth have been stolen.

Pedestrian.tv

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Al Jazeera

Australia’s Optus says personal data possibly compromised in hack

Telecom says it is probing possible unauthorised access of information including names, addresses and passport numbers.

ABC News

What we know about the Optus cyber attack, and how to strengthen your online security

Optus says both current and former customers may have potentially been involved in a cyber attack. So which information has been impacted, and how can you boost your online security?

The Guardian - AU

Customers’ personal data stolen as Optus suffers massive cyber-attack

Personal information of potentially millions of customers exposed, including names, dates of birth, addresses, and contact details

AAP

Optus customer data hit in cyber attack

Phone and internet provider Optus has been hit by a major cyber attack, prompting concerns customer data has been compromised.

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ABC News

Optus says it has been hit by a cyber attack that has compromised customer information

Optus is hit by a cyber attack that compromises customer information. Customers' names, dates of birth, phone numbers and email addresses have been exposed.

The Guardian - AU

TPG offers to pay $5m for overpromising NBN speeds after admitting breach of consumer law

Telco reaches agreement with ACCC to avoid contested hearing after 21,000 customers sold internet plans unable to hit top speeds

ABC News

Regional towns struggle for service, with Telstra set to switch off 3G in 2024

Some regional areas are concerned what will happen when Telstra switches off its 3G signal in two years time.

The New Daily

Customers pay a price for loyalty to their telco, but SIM evolution will make change easier

Australians are loyal to their mobile service providers, even when it costs them extra money, new research shows.

The New Daily

Telstra, Optus continue to lose ground to smaller telcos

Australian customers are continuing to trickle from the country's biggest telcos in pursuit of better prices and broader product range.

Daily Mirror

Ash Barty shares strange job title as she takes new role after sudden tennis retirement

Australian Open champion Ash Barty has been named chief of inspiration at Optus, revealing a curious change of career path in a Youtube video months after retiring from tennis

The New Daily

Telstra price hikes: Time to shop around as telco mulls more changes

Telstra has foreshadowed further price changes for its mobile users, despite already passing on steep bill hikes for millions of customers.

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